Darcy T. Email and Phone Number

National Insurance Excess Casualty

• Working full time as an Underwriting Assistant in the Middle Market Commercial Lines department• Performing multiple pre-underwriting activities, such as gathering data for potential customers (i.e. loss history, current exposures, fleet lists, specific insurance limits being requested)• Efficiently taking the gathered information and inputting it into pricing models for Underwriters to review• Assessing proposals received, and inputting necessary information into models to provide accurate pricing of an Umbrella policy• Timely completion of various tasks if an account sells/renews, including sending off policy writing instructions for the policy to be produced from• Implementing various endorsement/policy cancellation requests as needed• Thriving as an independent remote office employee, and handling multiple accounts on my own without direct supervision from my manager• Continuously working diligently to maintain all remote office operations, including helping complete a work manual detailing remote office responsibilities and job duties for future reference

• Worked full time as an auto claims specialist in the total loss department• Simultaneously processed multiple claims from start to finish (i.e. moving vehicle after an accident, setting up appraisals to assess damages, determine values of vehicles and whether vehicle is repairable or not, making payments on claims)• Answered incoming calls within a team environment• Utilized strong customer service and problem solving skills when dealing with customers• Worked independently completing all coverage disputes which arose for the entire Auto Claims department• Discovered my strong ability to multi-task and prioritize in order to handle incoming calls, emails, and my own pending claim load• Utilized my strong computer skills