Darcy Dowling

Darcy Dowling Email and Phone Number

Operations, Rentals and Social Media @ DTC Lighting & Grip
El Cerrito, CA, US
Darcy Dowling's Location
El Cerrito, California, United States, United States
Darcy Dowling's Contact Details
About Darcy Dowling

Darcy Dowling is a Operations, Rentals and Social Media at DTC Lighting & Grip. She possess expertise in event management, photography, video production, advertising, management and 11 more skills. Colleagues describe her as "I have worked with Darcy for over 8 years at her time at DTC. She is our lifeline for all things lighting and grip equipment for our photo studio. There is no question she can't find the answer too when it comes to gear. She thinks ahead and resolves inventory issues for her clients prior to them knowing about any issue. She's resourceful offering options to lighting requests. She maintains great relationships with clients and vendors. There isn't really a reason to go into the office but I do every time I'm at DTC just to say hello to Darcy. Hard worker and good human." and "Working with Darcy for over a decade now has always been an important part of contributing to the success of my role whether it in Sales, Production or Project Management. Whatever the need has been over the years I know 100% that I can always count on Darcy. Her attention to detail and owning the process gives me great comfort that I can count on Darcy as an individual as well as a team player. Taking it even further and personally it is our amazing relationship that we have nurtured over the years that helps our method of working together and results in real conviction and confidence in whatever task Darcy needs to complete. Even more comforting is that I have full faith in Darcy not only in the task at hand but that I can depend on her for future projects as well. Her proven track record and dedication rids all doubt and comforts me going into any new project. Darcy has a wonderful attitude and is always professional with clients. Her experience, knowledge and her approach is authentic and sincere. She cares. Lastly, Darcy is excellent at thinking outside the box and makes it a habit in getting creative to help further client relationships working through the process the best way possible. I, without a doubt, recommend Darcy as a longterm advantage to any team and am grateful for the time we have had working side by side."

Darcy Dowling's Current Company Details
DTC Lighting & Grip

Dtc Lighting & Grip

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Operations, Rentals and Social Media
El Cerrito, CA, US
Website:
dtcgrip.com
Employees:
15
Darcy Dowling Work Experience Details
  • Dtc Lighting & Grip
    Operations, Rentals And Social Media
    Dtc Lighting & Grip
    El Cerrito, Ca, Us
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  • Dtc Lighting & Grip
    Operations, Rentals & Social Media
    Dtc Lighting & Grip Aug 2019 - Present
    Emeryville, California, United States
    Provide all aspects of customer service on equipment rentals to current and potential clients. Answer questions face to face, via phone and via email, exercise professional judgment to authorize adjustments to client pricing. Manage and coordinate multiple projects simultaneously outside and within DTC including client’s project orders, installations, and administration, ensuring they are delivered within their timeline, within budget, and to the highest quality standards. Ensure we are well equipped for all productions coming into town and are maintaining adequate inventory.Collaborate with leadership to align strategies with customer satisfaction goals and streamline operations for enhanced service.Negotiate contracts, monitor account activity, submit, and collect on account invoices. Maintain Rentals volume and rental prices keeping current with supply and demand, changing trends, and comparing competitor costs.Work collaboratively with GM and leadership to implement strategies and action plans that align with client and company goals. Drives key initiatives, such as reducing inefficiency, designing workflows, and develops tools and processes for our warehouse operations.Maintain daily communication with vendors to confirm and track purchase orders and communicate revisions.Support field locations on an ongoing basis with inventory-related issues.Maintain an accurate and organized rental inventory. Oversee all communications related to specialty loads ensuring that customers and Drivers are made aware of relevant developments.Collaborate with Warehouse personnel to address questions, formulate operational plans, and resolve problems.
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  • Dtc Lighting & Grip
    Rentals Assistant Manager
    Dtc Lighting & Grip Aug 2013 - Aug 2019
    Emeryville, California
    Management and Administration:-Oversaw and maintained equipment rental inventory, ordered, and followed up on equipment repairs, submitted requests for new lighting and grip equipment to meet the current market needs.-Managed all rental activities and provided training in the use of the lighting and grip equipment.-Worked closely with sales to ensure all contracted rentals were fulfilled and performed in accordance with company and vendor policies and procedures.-Coordinated transport of equipment and hiring of contracted employees.Customer Service and Account Maintenance:-Coordinated and assisted with the loading/unloading of equipment when needed.-Performed follow up calls to clients to ensure their orders were fulfilled to their satisfaction.-Answered phone calls and questions regarding lighting and grip equipment rental needs.-Submitted and tracked invoices for payment.-Assigned new rental equipment with company ID numbers upon receipt.Event Management:-Coordinated all aspects of company events such as annual 300-attendee conference, business meetings, and holiday parties, such as determining event budgets, calculating vendor costs, negotiating vendor contracts, setting up booths, designing and sending invitations, and submitting and approving final costs.-Identified opportunities, promotions and marketing for rental department.Oversaw equipment inventory, repairs, and orders with a focus on meeting customer demands promptly.Provided thorough training in lighting and grip equipment usage, ensuring clients are equipped to achieve their goals.Coordinated equipment transport and rental fulfillment with a customer-centric approach, addressing client concerns promptly.Conducted follow-up and communication with clients to ensure their needs are met and their experiences are positive.
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  • Dtc Lighting & Grip
    Business Development & Project Manager
    Dtc Lighting & Grip Oct 2007 - Aug 2013
    Emeryville, Ca
    Identified and explored potential business deals with a focus on enhancing customer satisfaction and loyalty.Managed project schedules and staff, emphasizing the importance of delivering exceptional service at every stage.Collaborated with internal teams to develop strategies that prioritize customer needs and drive long-term relationships.
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  • Cmp
    Exhibitor Marketing
    Cmp Apr 2007 - Oct 2007
    San Francisco, Ca
    Developed ROI reports and coordinated event promotions to maximize exhibitor satisfaction and participation.Collaborated closely with sales teams to create targeted promotional materials that resonate with exhibitors.Analyzed market trends and exhibitor feedback to continuously improve event experiences and enhance customer service.
  • Brightroom, Inc.
    Operations And Sales For Event Photography
    Brightroom, Inc. Mar 2005 - Apr 2007
    Emeryville, Ca
    Led multiple teams of photographers for event photography.Provided personalized event management services, focusing on meeting and exceeding customer expectations.Negotiated contracts and track photo sales, prioritizing client needs and satisfaction throughout.Developed strong client relationships through effective communication and attentive customer service.
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Darcy Dowling Skills

Event Management Photography Video Production Advertising Management Event Planning Marketing Social Networking Lighting Film Social Media Digital Photography Customer Service Project Management Purchasing Account Management

Darcy Dowling Education Details

Frequently Asked Questions about Darcy Dowling

What company does Darcy Dowling work for?

Darcy Dowling works for Dtc Lighting & Grip

What is Darcy Dowling's role at the current company?

Darcy Dowling's current role is Operations, Rentals and Social Media.

What is Darcy Dowling's email address?

Darcy Dowling's email address is da****@****hoo.com

What is Darcy Dowling's direct phone number?

Darcy Dowling's direct phone number is +180588*****

What schools did Darcy Dowling attend?

Darcy Dowling attended Brooks Institute Of Photography.

What skills is Darcy Dowling known for?

Darcy Dowling has skills like Event Management, Photography, Video Production, Advertising, Management, Event Planning, Marketing, Social Networking, Lighting, Film, Social Media, Digital Photography.

Who are Darcy Dowling's colleagues?

Darcy Dowling's colleagues are Corinne O'sullivan, Cain Czopek, Robb Benson.

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