Darcy Hall Email and Phone Number
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Darcy Hall personal email
An accomplished healthcare director with a forward-focus on enhancing care through informatics management utilizing cutting-edge technologies. Through updating and improvement of information technology systems and programs, I provide end-users the tools to orchestrate efficient care and comply with regulatory compliance. I do not succeed alone, unifying teams around mutual goals and driving staff to exceed expectations by providing coaching and constructive feedback, enhancing results by effectively managing performance. Succeeding not only in normal operations, I harness an excellent ability to resolve technical issues, analyzing root causes and developing system operations solutions that support organizational goals and performance.
Providence
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Product Manager - Value Based Care AnalyticsProvidence Jul 2023 - PresentUs
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Program Manager - Medical InformaticsWashington Permanente Medical Group Oct 2018 - Jun 2023I execute the company vision, translating insights from discovery and design sessions into specific user stories. Creating strategic action plans and workflows, I use cutting edge technologies to align medical informatics with organizational priorities, both well-established and ambiguous. I uphold compliance and reliability for the system, identifying changes to drive continuous improvement within the IT infrastructure by overseeing software and hardware maintenance for systems serving over 2000 physicians. Heading performance management, I drive staff success by offering coaching including constructive feedback.Highlights in this role include:▪ Assumed leadership to maintain team success during Chief Medical Information Officer (CMIO) sabbatical, earning reputation as vital resource for executive leadership. ▪ Established EMR software enhancement request intake and backlog prioritization, strategically balancing immediate and long-term needs of customers across the organization with technical debt and strategic technical development.▪ Revitalized data accessibility to support data-driven decision making; utilized SQL and technical skills to write self-service queries and pull data, improving efficiency by bypassing the need for data teams.▪ Built Department of Medical Informatics from the ground up in conjunction with the CMIO, designing department structure, hiring required staff and allocating the $2.5M annual department budget according to company priorities.▪ Established “Informatics Champions” provider-led education program, promoting efficient utilization of the EMR. Physician participants reached by the program report saving 5-8 minutes per hour, increasing work capacity and returning focus to the patient. -
Technical Project Manager And Team Leader – Epic Reporting And AnalyticsKaiser Permanente Apr 2016 - Sep 2018Oakland, California, UsProcessing work requests, my team performed technical investigations and troubleshooting to identify and resolve issues, minimizing downtime by expertly managing customer expectations and through creative problem solving. I continuously enhanced operations, leading analytics projects to improve data management, automation, and resource allocation. Through these actions, quality expectations were upheld through quality initiatives and analysis of clinical program performance. I led on-time delivery of projects and united teams by acting as a subject matter expert on technical and organizational direction.A selection of my top contributions include:▪ Aided executive decision-making by designing and implementing a suite of Tableau dashboards, providing better data insights on patients’ accessibility to care, resource utilization, including rooms and staff, and related improvement opportunities.▪ Saved on medications costs; collected and analyzed data on ordering habits to improve physician ordering behavior.▪ Tightened relationships with employer health insurance purchasers, providing relevant data and insights through purchaser reporting. -
ConsultantCopper River Consulting Feb 2012 - Jul 2015Provide project lifecycle leadership over all phases of enterprise wide IT implementations within healthcare organizations. Lead complex, multifunctional teams in the development and implementation of strategic IT solutions that increase efficiency, reduce cost, and enhance patient safety.• Oversee and guide project planning, design, system build, testing, end-user training, and both system and workflow optimization. Assess business implications for each project phase and monitor progress to meet deadlines, standards, and scope.• Excel in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.• Work closely with healthcare organization application teams to ensure successful software implementation including seamless integration with other vendor interfaces.• Knowledge documentation and transfer to client staff to provide ongoing value and skills within their organization.• Facilitate project update meetings with stakeholders about project scopes, schedules, risks, quality, and staffing.• Proactively identify and resolve project issues including diminished stakeholder engagement, staffing shortages, scheduling conflicts, and scope creep.
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Meditech Application AnalystProvidence Health & Services May 2010 - Feb 2012Renton, Wa, Us• Contributed to multiple project application teams throughout an enterprise electronic medical record implementation – Define workflows, build content into applications, test applications, and train application users.• Assisted with administrative duties in support of project – Scheduling meetings and trainings, meeting facilitation, and risk tracking.• Post-implementation workflow and software build optimization. Provided project framework and software expertise to ensure ongoing improvements to hospital processes.• Information Systems help desk – Utilized issue tracking system while resolving user’s technical and software issues.
Darcy Hall Skills
Darcy Hall Education Details
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Washington State UniversityHistory -
Washington State UniversityGeneral
Frequently Asked Questions about Darcy Hall
What company does Darcy Hall work for?
Darcy Hall works for Providence
What is Darcy Hall's role at the current company?
Darcy Hall's current role is Directing Safe and Efficient Healthcare for Industry Leaders through Team Leadership, Project Management, and Transformation.
What is Darcy Hall's email address?
Darcy Hall's email address is dh****@****ton.edu
What schools did Darcy Hall attend?
Darcy Hall attended Washington State University, Washington State University.
What skills is Darcy Hall known for?
Darcy Hall has skills like Meditech, Ehr, Informatics, Healthcare Information Technology, Software Documentation, Software Implementation, Emr, Cpoe, Healthcare Consulting, Healthcare Information Technology, Hipaa, Project Management.
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