With over 30 years of experience, WORKP2P is a global transportation, logistics, and non-traditional media agency that helps organizations of all sizes get where they need to go and transforms leaders who want to develop their communities. We provide innovative, technology-based services to marketing professionals and businesses that demand perfection. At WORKP2P, we’re on a mission to redeem work – the word, the place, and the way. The word ‘work’– it’s become a bad word, and we think that needs to change. The workplace – between the great resignation, quiet quitting, and working in a post-pandemic world, we think the place needs to be better. As for the way – we think there’s a better way to work, too. By putting work first through intentional demonstration and learning together, we believe that work can be a force for good, and we're committed to making that a reality.

*Laid off due to impact of COVID-19.· Led engagement both internally and externally.· Leadership team member, participated in development and execution of company strategies.· Established professional development program with senior leadership.· Vetted and implemented third party administered employee engagement survey.· Created SharePoint site for single point of access for company announcements, quick reference links, engagement and HR information, and process documentation.· Oversaw relationship with outsourced vendor in Philippines.· Led and oversaw companywide migration from server to the cloud to increase accessibility for teams in US and Philippines.· Managed full recruitment lifecycle for US based staff and managed Philippines based HR partner relationships. · Managed administrative services: phone systems, facilities, office supplies, and related team communication.· Implemented subcontractor onboarding program resulting in full compliance with employment laws and IRS.

· Oversaw and acted as backup for payroll, employee administration, and health benefit programs.· Led engagement and recognition programs, including annual employee engagement survey and analysis.· Implemented employee engagement platform to automate employment lifecycle and increase engagement through regular, automated touch points. Created training for staff and managed ongoing administration.· Managed hiring and training of staff employees. Created company training manual and repository.· Led weekly consultant employee onboarding sessions.· Managed annual reviews, compensation ranges, and incentive plans.· Managed business operations including business insurance, vendor management, onboarding of new client companies, office supplies, and lifecycle.· Completed sales and employment statistical reporting and provided analysis. Implemented reporting tool within CRM system to create on demand access to metrics and automated reports. · Partnered with IT vendor to create data protection program to meet GDPR requirements and compliance with client vendor programs. Oversaw IT vendor relationship - sourced IT vendors and converted to new vendor. · Managed CRM system, Bullhorn, including ongoing maintenance, trouble shooting, and reporting.· Created content for social media channels leading to growth of LinkedIn followers by 30+ per month.· Created and managed content on company website and intranet.

· Managed health benefit and 401K programs. Executed three major changes to benefits including carrier changes and benefit offerings.· Processed payroll for 200+ employees.· Managed annual reviews, compensation ranges, and incentive plans.· Completed employee administration including hiring and training of staff.· Developed and oversaw operational processes for employee and subcontractor onboardings resulting in full compliance with client vendor programs, employment laws, and IRS.· Implemented HR and benefits modules to payroll system creating efficiencies for benefit management. · Established and implemented HR departmental goals, objectives, policies, and operating procedures.· Implemented new consultant employee onboarding in alignment with company values and led onboardings.· Managed annual employee survey and provided analysis and recommendations to senior leadership.· Managed business operations including insurance, contract review, onboarding of new client companies, and office supplies. Created templates and systems to ensure consistent procedures.· Managed CRM system and conversion to new system, Bullhorn.· Built and managed content for company intranet to offer company’s first self-service site for employees.

· Created and managed statements of work and completed updates in CRM system.· Provided adhoc sales reporting for sales and leadership team members.· Conducted consultant employee onboardings.

· Managed high volume invoicing for multiple clients and payroll for 100+ employees.· Implemented and managed company’s first health benefits. · Managed 401K conversion and ongoing administration of 401K plan.· Conducted consultant employee onboardings and managed employee administration.· Created and managed statements of work and completed updates in CRM system.

· Executed high selling standards to achieve store and individual sales metrics resulting in being in the top 5 salespeople in company for 1 year.· Completed business operations including weekly sales metrics and approving and submitting payroll.· Managed candidates through application process.

· Facilitated new employee orientations, completed new hire paperwork, and managed moral events.· Elevated Customer Service Survey scores from below benchmark to meet standards.· Approved and submitted payroll.