Darek Jablonski Email & Phone Number

Waterloo, Ontario

Waterloo, Ontario

Referred to this multinational computer software technology corporation to facilitate pre-sales and act as a technical consultant for the U.S. West Coast territory. As a subject matter expert in print management, I supported a $300M+ book of business across the financial, government, and education sectors. Scoped projects, strategized account development approach, and shared market feedback with the product management team for sustainable and scalable roadmaps.⚡ Achieved a 100% conversion rate; every single demo resulted in a closed sale! ⚡➲ Collaborated with sales team to compose sales presentations and conduct on-site meetings. Framed technical capabilities to support business objectives and modified language to appeal to non-technical audiences.➲ Asked prospective clients extensive questions to understand their workflow needs and network capacities; and created virtual machines that fit flawlessly within their infrastructure for 30-day application demos.➲ Cultivated strong relationships with client network IT administrators and high-profile partners such as Xerox, Hewlett-Packard, and Canon to collaborate on installations, product updates, and problem resolution.➲ Applied creative problem solving to work around prospective clients with outdated infrastructure and limited budgets. Leveraged free database hosting software to set the conditions for virtualization.

Burlington, Ontario

Hand-selected to oversee IT integration between Loblaws and Shoppers Drug Mart. With the biggest IT infrastructure in Canada, I acted as an intermediary between Loblaws and up to 9 new partners every quarter. Vetted potential partners, determined their requirements, and devised 3-month on-boarding plans to ensure smooth incorporation. ➲ Directed systems implementations from conceptual detail design and configuration to testing and training.➲ Monitored partner compliance and swiftly resolved deviations from service level agreements (SLAs) to ensure requirements were being met. With a ‘we’re on your side’ mentality, enabled all partners to fulfill commitments.➲ Escalated issues and acted with urgency to bring 15+ partners to the table; mediated emergency calls to flush out root cause of problems, identify future risks, and determine comprehensive solutions.

Burlington, Ontario

Commanding a pilot project, I supported market initiatives for this enterprise software company to expand within Europe. Harnessed social media and analytical tools to conduct research on the European oil, energy, finance and legal sectors. Composed marketing plans and program strategies to insert services into the competitive landscape.

Waterloo, Ontario

Handpicked by CIO to create and develop RIM IT programs to help internal stakeholders understand current IT trends and seize market opportunities. Fostered mutually-beneficial relationships with influential analysts around the world including Gartner, Forrester, and IDC who held a diverse array of subject matter expertise. ⚡ Grew pilot project into a $16M program with global teams tackling 3 projects per day! ⚡➲ Built market acumen and attended annual Gartner IT Symposium. Remained abreast on future technology; extracted and analyzed data to compose reports and presentations for effective high-level decision making.➲ Conducted usability testing on PlayBook to ensure language compatibility prior to release in the European market; and tapped into reputable analyst firms to obtain research and build user personas to reflect specific geographies. ➲ Negotiated advantageous contract renewals of up to $5000 in savings per contract per year. Arranged and finalized custom projects such as request for proposal (RFP) support for resource-strapped teams.

Ottawa, Ontario

Ottawa, Canada Area

Ottawa, Canada Area

Ba Psychology, Psychology

Network Communication Engineer

Bachelor Of Laws (Llb), Criminology/Law

Bachelor Of Laws (Llb), Homeland Security, Law Enforcement, Firefighting And Related Protective Services