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@ntlworld.com
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3 phones found area 208 and 310
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Daren Schofield is listed as Supplier Relationship Manager at Service Express, based in Milton Keynes, England, United Kingdom. AeroLeads shows a work email signal at ntlworld.com, phone signal with area code 208, 310, and a matched LinkedIn profile for Daren Schofield.
Daren Schofield previously worked as Supplier Relationship Manager at Blue Chip and Supplier Relationship Manager at Towergate Insurance. Daren Schofield holds Professional Certificate In Management, Business Administration, Management And Operations from The Open University.
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An experienced Vendor Manager with a proven track record for improving service and reducing costs. Expertise in various IT infrastructure contracts at various stages in their life cycle, from the initial negotiations through to the ongoing governance. Management of multiple service providers including arvato, AT&T, AWS, Blue Chip, CSC, HPES, Microsoft, and Verizon.Gained experience working both as a provider of IT Services and also in management of outsource providers - and across most areas of technology (inc.Mainframe, AS/400 (iSeries), SAP, VM Ware and Cloud Hosting)Specialities - Contract negotiation, governance of IT outsource agreements, SLA setting, financial management, cost reductions, Service Improvement Planning
Listed skills include It Service Management, Outsourcing, Service Delivery, Itil, and 24 others.
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Grand Rapids, Michigan, Us
Responsible for the Supplier Management function for Service Express Europe - focusing on IT Suppliers but also covering some other business areas in conjunction with the managers for those areas.
Gb
Responsible for the creation of the Supplier Relationship team, with the initial management of six strategic suppliers (inc. BT, SCC, Open GI) but quickly expanded to take on management of all IT Suppliers (approx. 160). Operational governance of the Accenture SIAM Model.- Introduced Governance for each of the main IT Suppliers to ensure the delivery of the contracted services and greater understanding of their capabilities. - Documented details of each IT supplier including business requirements, contract details, SLAs and terms of the contract to aid the creation of a Service Catalogue.- Initiated Service Delivery Workshops with internal teams and suppliers to ensure knowledge transfer and improve service performance.- Management of Monthly Service Review meetings and Continuous Service Improvements Plans with key suppliers. - Senior escalation point for supplier related issues, with engagement in Major Incident Management.
Brought in to implement a more client focused approach to delivering IT Services. Responsible for service delivery management for three large IT wealth management companies, a large Business-to-Business travel company and a global pharmaceutical company- Implemented processes for new and existing clients, focusing on governance of their IT Service with Blue Chip.- Involved in securing several large outsource contracts, by being able to fully understand the client’s requirements and concerns over outsourcing.- Changed internal perception of Service Delivery to ensure a more focused approach to clients.- Defined core client business processes enabling internal teams to understand their area of technology’s impact on the clients business.- Challenged and enhanced existing processes to streamline internal working and improve client service.- Assisted in the development and mentoring of new and existing service delivery staff.
Santa Monica, California, Us
Managed the governance of multiple IT outsource providers ensuring the contracted service consistently met the expected standards- Ensured governance was in place for each contract, including weekly service review and monthly SLA meetings- Managed budget for several Service Providers (CSC, Blue Chip, arvato and AT&T) with continuous reviews to implement cost reductions- Managed and mentored team of Service Delivery staff- Provided escalation contact for senior internal clients, internal Service Delivery teams and senior staff from the Service Providers- Ensured Disaster Recovery plans were in place and tested on an annual basis for business critical systems- Managed communications and planning between SAP Development and support teams and Infrastructure hosting provider.- Ensured Technology Road maps were produced by each Service Provider, and updated on a quarterly basis, to allow emerging technologies to be evaluated
Santa Monica, California, Us
Management of UMG Outsource Service providers ensuring that service was being delivered to the contractEnsured day to day smooth running of the outsourced IT servicesProgramme Managed the transition of IBM iSeries midrange systems to Blue Chip
Global, Us
Reviewed IT service delivery for new and existing CSC clients across the EMEA region inc. Dun & Bradstreet, British Nuclear Fuels Limited, Royal Mail GroupLed ‘Red Teams’ to create and manage Service Improvements Plans for clients who were experiencing issues, or regularly failing SLAs Provided internal Service Delivery / Account Management support to new CSC accounts as required
Houghton Regis, Dunstable, Gb
Responsible for the Client / Server Project Management Team (6 Project Managers and Technical Solutions architects)Managed various projects across the Whitbread Group such as:o Implemented infrastructure into the regional offices for Whitbread Pubs and Barso Implemented file and print infrastructure at Costa CoffeeProvided consultancy for the various Whitbread divisions
Global, Us
Manager of the PC Services team of 6 engineers. Responsible for the service delivery of all aspects of Server / PCs for the 300+ staff based at CSC Luton - and for the CSC Client (Bhs).
1182 Gv Amstelveen, Nl
On site PC Services engineer based at Glaxo in Ware. Maintenance of various PC, server and printer systems across the site.
Trained as an electrical engineer, before moving into a Field Services role. Maintained systems at Trust House Forte (THF) Hotels and Welcome Break, Little Chef and Happy Eater restaurants.
Quick answers generated from the profile data available on this page.
Daren Schofield works for Service Express.
Daren Schofield is listed as Supplier Relationship Manager at Service Express.
AeroLeads has found 1 work email signal at @ntlworld.com for Daren Schofield at Service Express.
AeroLeads has found 3 phone signal(s) with area code 208, 310 for Daren Schofield at Service Express.
Daren Schofield is based in Milton Keynes, England, United Kingdom while working with Service Express.
Daren Schofield has worked for Service Express, Blue Chip, Towergate Insurance, Universal Music Group, and Csc.
You can use AeroLeads to view verified contact signals for Daren Schofield at Service Express, including work email, phone, and LinkedIn data when available.
Daren Schofield holds Professional Certificate In Management, Business Administration, Management And Operations from The Open University.
Daren Schofield is listed with skills including It Service Management, Outsourcing, Service Delivery, Itil, It Outsourcing, Management, Disaster Recovery, and Service Management.
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