Daren Connor Email and Phone Number
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Customer-obsessed product management professional with proven expertise in planning, designing and launching innovative product/service offerings, identifying and solving key customer challenges, and working cross-organizationally. Passionate about healthcare and digital health.From healthcare and technology markets, I bring a unique blend of business and technical savvy from achievements in upstream product management, data analytics, downstream product marketing, strategic consulting, and sales enablement. Most recently at Providence Health & Services I led research, planning, development and launch of new ambulatory services products and business models in collaboration with leaders of six diverse service lines. These ranged from physical therapy, sleep disorder services, sports medicine, diabetes management and diagnostic imaging. Previously I was responsible for leading the marketing efforts at Providence Health Plan, focused on the large group health plan segment, telehealth, and healthcare reform.Prior to that, for DAT (TransCore) I drove increased penetration of their on-line marketplace and analytic solutions into 3rd-party transportation software suites. Within an agile environment, I was the web-services product owner which enabled real-time integration. My first healthcare experience was with WebMD, where I led outbound product marketing activities for for their SaaS-based digital health solutions, including new product positioning, messaging and launch, market and competitive research, and sales tool development.Specialties: 🔹 Product management🔹 Product innovation 🔹 Journey mapping🔹 Complete product lifecycle expertise🔹 Business/product strategy🔹 Market/competitor analysis 🔹 Product launch🔹 Cross-functional team leadership🔹 Partner/vendor management 🔹 User-centered design🔹 Value proposition definition🔹 Skilled communicator🔹 Product roadmap🔹 Business case development🔹 Forecasting🔹 Portfolio management➤ Pragmatic Marketing certified➤ Certified ScrumMaster (CSM)➤ Certified ToastMaster
Co-Serve International
View- Website:
- co-serve.org
- Employees:
- 10
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Co-Serve InternationalPortland, Oregon Metropolitan Area
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Board MemberHope For The Homeless Foundation Jan 2024 - PresentVolunteer: Board member and member of the vetting team for Hope for the Homeless Foundation (HHF).HHF identifies, vets/qualifies, and provides funding for Portland Metro Area nonprofits that are most effective at helping the homeless gain stability, and when stable, help them become housed.Learn more and help support our mission! hhfpdx.org
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Solution Product ManagerPhilips Sep 2021 - Sep 2024Amsterdam, Noord-Holland, NlManaging the Enterprise Monitoring as a service (EMaaS) solution offer and packages in a new business venture. - Driving definition, development, and introduction of the products/solutions, including cross-business solution development of our customers by meeting their needs, including service andconsumables.- Driving offer iteration, innovation windows and release of solution to countries globally. - Leading a cross-category effort in developing an evidence-based "Where to Play" and "How to Win“ strategy.- P&L responsible for Product and/or Solutions development of the business case to support newvalue creation.- Managing the entire life cycle of “as a Service” Offers, from initial offering concept qualification toend of life for an offering. -
Co-FounderDoc Talk Oct 2020 - Jul 2021Doc talk enables patients to access their health portal information and provider messaging capabilities using a voice interface. Currently in stealth-mode.As co-founder, I collaborate on all aspects of solution/value proposition definition, business model development, market research, and a whole host of other tasks as they arise. We were a 2nd place winner in Oregon Health & Sciences University's “Invent-a-thon 2020” healthcare innovation pitch competition, and a finalist invited to compete in the follow-up “Invent-a-thon Post-Hack 2021” competition.
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Product Manager, Ambulatory ServicesProvidence Health & Services Jan 2015 - Mar 2020Renton, Wa, UsLeading research, planning, development and launch of new ambulatory services products and business models in partnership with regional leaders of six diverse service lines.🔹Led idea proposal and business case development for a new medical weight management and bariatric surgery service. Oversaw weight management program design and co-managed the design agency. Conducted pilot promotion and results analysis. Drove workflow development, pricing, and positioning for initial product launch. Managed relationship with key vendor partner. Offering has generated strong revenue and EBIDA.🔹 Co-led initiative to test whether integrating digital health with existing diabetes treatment can increase the number of diabetes patients we treat while reducing our costs. Drove the pilot design and technical implementation, enabling physicians to electronically prescribe an app to patients, simplifying enrollment. Created a final report with key learnings and recommendations.🔹 Oversaw cross-organizational team which analyzed key patient and workflow barriers for sleep testing services. Guided design and implementation of solutions to simplify the patient experience, which resulted in reduced wait-times of 20%.🔹 Led the design and implementation of Providence’s first real-time video “tele-rehab” service for a six-month pilot, including training, launch and ongoing refinements. Pilot resulted in high patient/provider satisfaction. Service is expanding into six clinics with 250 virtual visits forecast through Q2 2020.🔹 Managed initiative to better monitor, understand and improve patient experience/satisfaction. Drove development of new automated dashboard providing consistent visualization of patient satisfaction trends. Trained staff on analysis tool to identify key factors impacting patient satisfaction and developing strategies to address them. In 12 months, rehab services strengthened their peer-ranking for overall patient experience of care from 70% to 87%. -
Marketing ManagerProvidence Health & Services Mar 2013 - Jan 2015Renton, Wa, UsDrove Providence Health Plan’s large group marketing efforts, contributing to a 26% YOY membership increase🔹 Designed, established buy-in and implemented marketing plan for the large group market emphasizing customer value drivers, an innovative approach for this product. Created positioning, messaging, new collateral architecture, managed collateral creative and production process, and oversaw schedule and budget for 30 different electronic/printed deliverables.🔹 Formulated marketing strategy and executed specific plans and tactics clarifying the impact of health care reform mandates, including positioning, messaging, and FAQ material.🔹 Developed the strategies and marketing plan to launch PHP’s first customer utilizing a new telehealth (real time video appointments) service. Implemented multi-channel marketing tactics to drive employee awareness and engagement.
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Product ManagerTranscore Jun 2011 - Nov 2012Beaverton, Or, UsLed the planning, market research, and development of new integration capabilities for freight-matching software, utilizing Agile methodologies. Managed strategic and technical relationships with key solution partners.🔹 Grew integration revenue by over 80% through innovative pricing/packaging model and robust certification process which helped ensure customers were conforming to our licensing terms.🔹 Increased market penetration by improving collaboration with partners and jointly designing and developing new areas of integration using our API. -
Product ManagerWebmd Health Services Dec 2005 - Dec 2010UsLed and executed outbound product marketing activities for health management solutions, including new product positioning, messaging and launch, market and competitive research, sales tool development.🔹 Led launch efforts around new releases occurring four times per year, including developing all required sales communications and tools, and driving internal launch event and sales training. Revenue grew by over 100% during my tenure.🔹 Developed compelling user video testimonials for telephonic coaching services to support lead generation and increased user engagement. Included client/end user recruiting, script development, and overall direction.🔹 Led initiative to achieve certification in NCQA’s newly developed Health Information Products (HIP) standard.🔹 Jointly created in-depth healthcare market analysis used in long-range strategic planning initiative, including development of analytical framework and conducting research. Results also used for customer road show. -
Product Marketing ManagerWebtrends Jan 2004 - Dec 2005Portland, Or, UsDrove product strategy, messaging, positioning, and planning, for company’s web analytics solutions. 🔹 Led initiative to drive business and product plans.using key performance indicators, including developing automated financial dashboard reports showing product revenue and pipeline against forecast, win/loss.🔹 Improved conversion rate of the product trial lead-generation program by streamlining the trial-purchase process, clarifying product selection and installation, and developing sales materials to guide prospects.🔹 Developed future online and search engine marketing.product strategy and roadmap, including creation of marketing requirements documents (MRDs), product requirements documents (PRDs), and revenue projections.🔹 Improved overall web analytics suite ease of use, including product installation,and new-feature usability. -
Associate Director, Market And Business Strategies ConsultingGartner Jun 2000 - Nov 2002Stamford, Ct, UsDelivered strategic market research and strategy for Fortune 500 technology companies, including IBM, HP, and Sun Microsystems. 🔹 Managed and delivered under budget $600,000 complex multi-national study on business intelligence software market, including key purchase drivers, product requirements, and vendor awareness.🔹 Developed positioning strategy and competitive response recommendations for major server vendor to address customer retention concerns during post-acquisition product line consolidation.🔹 Consistently achieved high customer satisfaction.
Daren Connor Skills
Daren Connor Education Details
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Uc San DiegoComputer Science
Frequently Asked Questions about Daren Connor
What company does Daren Connor work for?
Daren Connor works for Co-Serve International
What is Daren Connor's role at the current company?
Daren Connor's current role is Board member.
What is Daren Connor's email address?
Daren Connor's email address is da****@****nce.org
What is Daren Connor's direct phone number?
Daren Connor's direct phone number is +197164*****
What schools did Daren Connor attend?
Daren Connor attended Uc San Diego.
What skills is Daren Connor known for?
Daren Connor has skills like Product Management, Product Marketing, Strategy, Cross Functional Team Leadership, Market Research, Product Development, Management, Analytics, Program Management, Strategic Partnerships, Competitive Analysis, Project Management.
Who are Daren Connor's colleagues?
Daren Connor's colleagues are Richard Coulson, Daniel Ballast, Aigerim Bekturganova, Marshall Christensen, Socorro Mina, Mike Marsh.
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