Daren Wilkinson Email & Phone Number

San Jose, Ca, Us

South San Francisco, California, Us

Lead the IT and Site Operations (Facilities) teams at Unity Biotechnology, a clinical stage biotechnology company focused on increasing lifespan through the treatment of senescence cells, with a focus on ophthalmology therapies for AMD and DME.

Lawrence Township, Nj, Us

Led the MyoKardia side of all Infrastructure and Operations integration activities following the acquisition by Bristol Myers Squibb, ensuring successful transition to BMS services with no disruption to on-going business processes. This included the integration of the networks, integration of directory services and migration of collaboration tools such as Google Workspace (email, calendar), Zoom and Slack to the Microsoft O365 suite, enabling the two organizations to quickly begin working together.

Brisbane, California, Us

Develop and direct strategic plans for IT Infrastructure, cyber security and technical support. Ensure the delivery of IT solutions by coordinating with managers and vendors to meet project goals and deliver outstanding support in our innovative environment. Interface and collaborate with key stakeholders, help gather their user experience, define and guide functionality, and design IT solutions which comprise our IT Program Portfolio in a dynamic, patient focused, and exciting organization.

Dublin, Ie

As the Head of the Infrastructure Engineering team I am accountable for the infrastructure technology strategy, and the successful delivery of the project portfolio that realizes that strategy. I have responsibility for the infrastructure project budget, and for leading the technical direction of infrastructure at Jazz that includes the cloud (AWS), data centers (Equinix), compute (Dell/VMware), network (Cisco) and storage (Pure) as well as the user computing environment (laptops, video conferencing, voice. mobile). I am also accountable for the IT infrastructure integration activities as part of the company's merger and acquisiton (M&A) activities, as well as the build out and expansion of sites globally (US, Ireland, UK, France, Germany, Spain, Italy).Highlights include creation of site infrastructure standards, migration of services to co-location data centers in the US and EU, successful integration of 2 M&A activities, expansion of 4 office locations globally, implementation of improved security services, implementation of SAP BPC in AWS, creation of standard project management processes and improved budget accuracy.

Palo Alto, Ca, Us

Direct and manage resources based in Palo Alto and Bangalore responsible for ensuring the 24x7 availability of VMware’s production cloud infrastructure and services based 100% on vSphere, including VMWARE.COM, MYVMWARE.COM, Oracle EBS and customer facing Global Support Services. Interfaced and supported 3rd party SaaS offerings including Workday, Salesforce.com, Cleverbridge, Digital River and others. Also supported internal core services such as VOIP, Email and Network services. Other highlights include:• Transformed the existing NOC into a world class Command and Control Center team consisting of monitoring, incident management, and SME capabilities that implemented processes based on the ITIL framework, procedures and tools to monitor and detect events and alerts within the infrastructure and applications, and that was empowered to take corrective actions to resolve major incidents improving service availability to 99.95%.• Reduced MTTR (Mean Time To Restore) and MTTD (Mean Time To Detect) through improved analytics, automation and collaboration across the team and department.• Maintained SOX compliance through the implementation of Standard Operating Procedures• Actively participate in Project Review Board (PRB) meetings and Infrastructure Technical Review Board (ITRB) meetings to ensure the Command and Control Center is fully represented.• Member of the Change Advisory Board (CAB) so the Command and Control Center is prepared and aware of all changes.• Personally wrote and had approved by Executive Management the Incident Management process, policy and roles and responsibilities that was then adopted globally. Through this process the IT organization was able to better categorize and prioritize incidents, reducing the resource impact to the organization that the previously high number of high priority incidents had.• Implemented incident and request support workflows using Service Now.• Managed budgets.

San Francisco, California, Us

* Direct and manage the team that architects, designs, builds, implements and governs global (AMER/EMEA/APAC) client computing standards for Windows, Mac OSX, VGI and mobile devices. ** This includes defining hardware standards for clients, and working with major vendors like Dell and Lenovo on global procurement.** Utilize SCCM and Casper for the delivery of standard and customized systems, as well as the management and configuration of these systems.** Automate processes such as new hire and termination, and provide self-service solutions for password resets and group administration.** Manage and lead projects to improve operational efficiency and improve reliability.** Implemented a cloud based VDI strategy.** Maintained SOX compliance* Direct and manage the team that provides 2nd level deskside support for Windows and Mac OSX systems across all offices in the Americas region. This included not just H/W support but also application support. A major accomplishment here was to ensure highly successful end user support as part of Dolby’s move to SAP.** Utilize the ITIL framework for incident, request, problem and change management** Deliver standard request services such as new hire, terminations, PC Refresh and system upgrades** Deliver operational incident management for all client based applications.** Define global operational policies and procedures.

Switzerland 🇨🇭 , Ch

* Directed a 20 person, multi-disciplined department accountable for the 24/7 availability and functionality of the company’s infrastructure and applications.* Maintained infrastructure engineering responsibilities from previous position.* Maintained interfaces to Corporate IT systems, especially SAP.* Transformed the IT team into a strategic business partner, better aligning its goals and objectives with those of the business and becoming more pro-active in the delivery of solutions. In conjunction with this I pride myself on mentoring and providing the right development opportunities for career growth.* Responsible for IT strategic planning, budget oversight, Disaster Recovery, Business Continuity, upgrades and migrations of global systems serving all Roche research centers worldwide.* Responsible for the local and global IT systems comprising the operating systems (Windows, Unix, Linux), the middleware (IIS, Apache, BEA), databases (Oracle, SQLServer) and storage (SAN, NAS, DAS). The complexity of these systems ranged from single systems, to Linux Cluster Data Warehouse, to High Performance Clusters (HPC).* Reduced costs of development and test environments with the implementation of Virtualization using VMWare products.* Adopted ITIL standards for managing change, release and problem management.* Was a member of the Architecture Review Board that reviewed all global projects for alignment to global architecture standards, as well as capturing the use of any new technologies.* Built a new entrepreneurial team focused on evaluating new leading edge technologies such as Enterprise and Web 2.0, Cloud Computing, SaaS and the use of Open Source.* Successfully implemented three new solutions (an idea management system, a knowledge portal and a guided navigation solution) that utilized Web 2.0 and Social Computing methodologies to enhance the global collaboration and transparency of various business functions.

Switzerland 🇨🇭 , Ch

* Directed a multi-disciplined team accountable for defining IT strategy and engineering solutions for multiple infrastructure technologies (Windows, Unix, Linux, Databases and Storage). Highlights of achievements include:* As the Global Project Leader, I successfully led a team consisting of representation from all worldwide Research sites, in implementing a Windows Standard Operating Environment (WSOE) for the Windows 2000/2003 operating system, which reduced multi-site implementation costs and enabled follow-the-sun support for global systems.* Responsible for adopting Red Hat Linux as a Linux standard, and implementing a strategy to migrate multiple Unix (HP-UX, Sun Solaris, SGI IRIX) systems to Linux, thus reducing the number of vendors, service contracts and training requirements for engineering and operations teams.* Responsible for the introduction of Blade Computing and the strategy to standardize on x86 architecture server hardware, along with the implementation of Virtualization technology from VMWare, as a means toward an internal cloud computing solution.* Responsible for architecting and implementing a multi-tiered storage solution based on EMC and NetApp technologies.* Responsible for implementing standard infrastructure management and monitoring software using HP OpenView, NetIQ AppManager and EMC Control Center to provide real time problem alerts and capacity planning capabilities.

Switzerland 🇨🇭 , Ch

Responsible for several IT systems based on the Windows, VMS and Unix operating systems. Installed, configured and maintained the operating system and server hardware.

Switzerland 🇨🇭 , Ch

• As a Computer Systems Manager, I was responsible for managing several Windows and VMS systems. The tasks included sizing, installing, configuring and maintaining the server hardware and operating systems, and ensuring systems met service levels.• As a Systems Programmer, I was responsible for writing programs to automate many processes, making them more efficient and error free.• Worked with Corporate IT to maintain interfaces between Research and Corporate systems, including the transition to SAP. Transferred to the Palo Alto location.• As an Oracle DBA, I was responsible for managing several Oracle databases. The tasks included sizing, installing, configuring and maintaining the Oracle databases and instances, and ensuring systems met service levels.

• As a Computer Systems Manager, I was responsible for managing several VMS systems. The tasks included sizing, installing, configuring and maintaining the server hardware and operating systems, and ensuring systems met service levels.• As a Systems Programmer, I was responsible for writing programs to automate many processes, making them more efficient and error free.

Electronics

Education record