Daria Hanks, M.Ed. Email and Phone Number
Daria Hanks, M.Ed. work email
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- Valid
Daria Hanks, M.Ed. personal email
I’m an adaptable and mission-driven professional who maximizes organizational performance via training and coaching. Through my herculean efforts, I design people-centric training programs that deliver unmatched learning outcomes. Moreover, I am a strategic thinker and trusted advisor to executive teams. I build the structures my trainees need to excel now and in the future.Highlights of my career include: - Designed and executed a comprehensive learning program for approximately 800 employees at Pentagon Federal Credit Union, the second-largest credit union in the U.S. - Achieved 100% compliance with fast-changing safety and operational requirements as an Instructional Designer and Training Specialist for Coca-Cola Credit Union. My success is driven by my fierce dedication to relationship building and learner engagement. Strong learning outcomes require corporate cultures that empower success in a positive environment. Therefore, I go above and beyond to transform workplace cultures through programming, events, training, and engagement.If you would like to add an outstanding learning and development leader to your network, don’t hesitate to reach out. I would love to connect with you on LinkedIn.Core Competencies: Instructional Design | Adult Learning | Training Programs | Learning and Development (L&D) | Coaching | Culture Development | Employee Education | Career Development | Mentorship | Relationship Building | Communications | Strategic Partnerships | Learner Engagement | Change Management | Needs Assessments | LMS | Presentations | Strategic Planning | Training Roadmaps | Team Building | Curriculum Development | Digital ContentTechnologies: BVS Performance Solutions, Cornerstone LMS, Compass LMS, Articulate 360 (Storyline, Rise), Sitecore, Box, Power BI, SharePoint, Camtasia, Adobe Captivate, Snagit, ZoomFrameworks / Methodologies: Agile, SCORM, ADDIE, SAM Learning
Sharetec Systems
View- Website:
- sharetec.com
- Employees:
- 47
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Customer Learning And Experience SpecialistSharetec Systems Oct 2024 - PresentAtlanta Metropolitan Area· Designs and develops interactive credit union software training programs and materials.· Creates comprehensive training manuals, reference guides, and virtual learning tutorials.· Conducts software training workshops and seminars, emphasizing financial services applications.· Delivers impactful presentations for credit union software training sessions, incorporating virtual learning technologies.· Continuously evaluates and enhances the effectiveness of credit union software training materials and programs.· Collaborates with cross-functional teams to develop and maintain credit union software training materials.· Monitors and assesses credit union software training effectiveness through data analysis.· Employs diverse software training delivery methods, including virtual learning platforms.· Provides expert advice on credit union software training best practices.· Proactively troubleshoots software training issues and provides effective resolutions.· Updates existing training materials to align with the latest technology and virtual learning trends.· Monitors and reports on credit union software training metrics.
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Technical TrainerShh Creative Aug 2023 - Nov 2024Atlanta, Georgia, United StatesMarketing/Brand StrategySHH Creative is a woman-owned small business specializing in helping entrepreneurs identify their specific brand and the strategy needed to reach their desired clientele. • Designed and delivered an e-learning course consisting of 12 interactive modules the owner assigned as post event asynchronous learning included in a boot camp program launched in fall 2023. • Consolidated boot camp content into user-friendly training manuals that aligned with the e-learning modules.• Collected e-learning course progress statistics and delivered to leadership, concentrating on improvements points for the subsequent cohorts.
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Senior Technical TrainerFund-My-Deals Aug 2023 - Feb 2024Atlanta, Georgia, United StatesMortgage Brokerage Startup Fund-My-Deals.Com is a mortgage brokerage startup that assists investors with securing the best mortgage products and rates to meet their financial needs.• Designed and delivered employee onboarding content for incoming loan officers, including introducing them to company policies, procedures and software systems (LOS & CRM). • Provided sales techniques and customer service training to help loan officers build relationships with clients, understand their goals and offer the best mortgage solutions. • Trained staff on mortgage lending products offered and regulatory compliance requirements.
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Senior Instructional DesignerPenfed Credit Union Jul 2021 - Jul 2023RemoteI designed, launched, and led a complex learning program for approximately 800 employees at the nation’s second-largest credit union. By creating compelling, targeted, and easy-to-understand content, I helped all employees feel confident in their knowledge and abilities. This led to measurable improvements in productivity and compliance. I also leveraged analytics to identify and resolve any learning gaps. Through SAM Learning and Agile methodologies, I kept all L&D projects on track with goals and requirements, aligning objectives across multiple project teams. I also created and published engaging content to the company’s knowledge base (document library). Selected Achievements: - Reached a 98% satisfaction rate on L&D participant surveys – much better than in prior years. - Boosted loan processing efficiency 25% and reduced errors through interactive e-learning modules. - Achieved 100% compliance with laws and regulations across the organization through training.- Created, edited, and published 15-20 Camtasia microlearning videos in 3 months for approximately 500 viewers. -
Instructional Designer / Training SpecialistCoca-Cola Credit Union Apr 2018 - Jul 2021Atlanta, GeorgiaI was responsible for designing and executing virtual and in-person training programs for a ~50-person workforce. Working with CEO, President, and Vice President, I coordinated communication of organizational changes. I also conducted needs assessments, collaborating with SMEs to create interactive e-learning modules to drive employee retention. I’m also proud of improving the organization’s processes and guiding the staff from novice to expert in key operations areas. Selected Achievements:- Increased post-training compliance scores by 15% YoY and simultaneously improved employee knowledge retention by creating engaging and high-quality educational content. - Drove transition to remote learning during the COVID-19 pandemic. Helped staff with remote collaboration software to enable attendance at virtual meetings.- Created and launched a structured week-long Excel training. Hired an SME to teach advanced Excel to 15 students. Completed project 20% under budget. - Consolidated training documentation and other materials in SharePoint knowledge base. Streamlined operations to enable easy access to crucial information. - Accelerated time to productivity for new hires by revamping the employee onboarding process. -
Team Trainer / Senior Mortgage SpecialistCoca-Cola Credit Union May 2010 - Apr 2018Greater Atlanta AreaI was a top-performing mortgage specialist, entrusted with training other staff members in department operations. To maximize my ability to support my team members and the organization, I cross-trained in multiple functions such as loan processing, document management, and team training, among others. I also streamlined processes, communicated organizational changes, and mentored new hires. Selected Achievements: - Entrusted with creating training materials for all employees entering the department. Ensured full compliance with all laws and regulations. - Reduced project turnover times and improved member satisfaction.
Daria Hanks, M.Ed. Skills
Daria Hanks, M.Ed. Education Details
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Adult Education And Training -
English Language And Literature, General
Frequently Asked Questions about Daria Hanks, M.Ed.
What company does Daria Hanks, M.Ed. work for?
Daria Hanks, M.Ed. works for Sharetec Systems
What is Daria Hanks, M.Ed.'s role at the current company?
Daria Hanks, M.Ed.'s current role is Training Specialist | Instructional Designer | Driving revenue, profits, and performance by designing and delivering compelling, results-focused adult learning programs..
What is Daria Hanks, M.Ed.'s email address?
Daria Hanks, M.Ed.'s email address is dh****@****any.com
What schools did Daria Hanks, M.Ed. attend?
Daria Hanks, M.Ed. attended American Intercontinental University, Georgia State University.
What skills is Daria Hanks, M.Ed. known for?
Daria Hanks, M.Ed. has skills like Mortgage Lending, Loans, Financial Analysis, Microsoft Office, Customer Service, Sellers, Mortgage Industry, Training, Public Speaking, Team Building, Loan Origination, Sales.
Who are Daria Hanks, M.Ed.'s colleagues?
Daria Hanks, M.Ed.'s colleagues are Tania Lowder, Dan Neary, Lois Himes, Darin Stowe, Bryce Mizoguchi, Amy Strack, Teresa Carmouche.
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