"IW Consulting Group (IWCG) is an Atlanta-based diversity consulting firm that specializes in strategic plans for program optimization. Our program solutions are designed to increase ROI, meet targets and create sustainable programs. We create customized programs to align with each clients' unique corporate culture, priorities, and vision. Our focus areas include:• Strategic Plans for implementing a new program initiative or optimizing existing underperforming efforts• Second Tier program management to achieve targets• Change Management and Training for internal stakeholders Our offerings range from collaborating to design and build your strategy to program outsource management. We are "fresh-out-of-corporate" diversity practitioners who know what works and, more importantly, what does not. We utilize our knowledge of industry best practices to provide program solutions to the advantage of our clients. This is not only our value proposition but also our passion. We practice a collaborative-client relationship model, and we work closely with our clients to build sustainable, impactful and award-winning programs!Our experience as corporate diversity experts and the programs we have delivered to our business clients enables us the knowledge base to build programs for any size business and assist with implementation and stakeholder training. We strive to build the best fit customized programs, embed them into our clients’ corporate culture and provide strategies for growth and sustainability."

• Responsible for enrollment, re-enrollment, and perpetual enrollment support for all employer sponsored benefits• Fulfill request for generic and electronic enrollment/marketing tools • Provide appropriate enrollment and/or re-enrollment communications • Create, set up, and design call centers• Translate materials in Spanish, as requested• Inclusion network council member for Diversity and Inclusion (Chair of BEA)

• Assist in creating the strategic plan for the U.S. business (for each business unit and total U.S. plan)• Tracking and reporting on results versus plan• Ongoing Investigation and analysis of M&A opportunities • Compile quarterly and annual market share data and analysis of competitive position versus peers• Tracking strategies and quarterly results of peer companies• Ad hoc market research and business case development to support strategic initiatives across the business• Inclusion network committee member on sr. leadership board for Diversity and Inclusion (VP of Inclusion Initiatives)

• Responsible for managing the overall relationship and financial management of our block of customers that have more than 100 employees• Responsible for managing and developing a new way to track renewal forecast and service status with our clients• Support the customer on-boarding process and responsible for all aspects of coordinating service maintenance as the face of Sun Life to our customers and brokers and act as the primary point on contact on service inquires and issues• Revamped the reporting metrics for Sales Force for consistency• Created, prepared and submitted monthly management reports for productivity, renewal forecasting, service status etc.• Partnered with the Learning and Development Team to create and publish a Client Advocate/ Client Relationship on-boarding and Termination program to be used when Client Relationship Leaders are hiring/losing an employee• Developed a seamless moving block/reassignment process for when employees leave the company to minimize any gaps in service to our customers• Inclusion Network, ERG, Cabinet Member, Cross Cultural Continuum

• Worked alongside of the HR business partners to support the Marketing, Finance & Actuarial, Client & Technology Services, Group Benefits, and Voluntary Benefits divisions • Worked across all HR functional groups such as employee relations, compensation, immigration, benefits, on special projects • Took the lead on research projects for the VP of HR regarding potential and future implementations for the company• Developed employee relations templates for managerial use• Re-designed the HR Dashboard• Launched newly designed online employee orientation, transitioned to an automated process• Successfully completed an I-9 audit for all active employees and identified future risk to the company• Revamped the Code of Conduct Training for new hires• Conducted a benefits survey to understand how we can improve with our Wellness Center experience• Conducted a Benefit Analysis to understand what population is taking advantage of the Fitness Reimbursements, Wellness Rewards, and Wellness Center• Inclusion Network, ERG Member, Cross Cultural Continuum

• Created a report to document the ROI of supplier diversity• Developed a financial analysis to compare diversity budget versus diversity spend• Participated in external stakeholder events as a representative of The Coca-Cola Company. For Example, I helped to launch the Supplier Training Empowerment Program for female business owners at the Essence Festival in New Orleans, LA• Validated diversity certifications for potential suppliers interested in doing business with The Coca-Cola Company.• Assisted with the pre-assessment of potential diverse suppliers by conducting a national search using various certifying databases• Support activation for outreach events such as The National Minority Supplier Development Council (NMSDC), The Women’s Business Enterprise National Council (WBENC) and their affiliates• Developed a Supplier Diversity Playbook, which outlined the day to day duties and responsibilities of a supplier diversity Intern

• Ensured “model” apartments were show-ready, maintained work areas and “curb appeal” of the property.• Possessed thorough knowledge of lease terms, specifications and all community policies, including current rental rates, sizes, locations, and all amenities of the property.• Demonstrated strong sales and marketing techniques during inquiries and question by future residents.• Responsible for “shopping” competitive properties and proper maintenance of residence and property files.• Create and design promotional items, and develop a marketing plan.

• Processed payroll and reimbursements for all interns using PeopleFluent.• Used Excel to track reports ensuring compliance and EEOC data for the company.• Uploaded employment applications, offer letter acceptances into PeopleFluent for over 30 Interns.• Worked collaboratively with the background department, Hiring Managers and the ID Office to ensure all Interns were on-boarded effectively.

• Provided administrative support to the corporate Tax team, including travel arrangements, meeting and event planning, organizing appointments and teleconferences within different time zones, catering, organizing team lunches and process shipping of important tax documents.• Prepared tax forms (W8-BEN and W-9), and maintained tax-filing system.• Provided Foreign Certification Forms for internal/external customers and their national/international entities.• Processed intercompany chargeback’s; reconcile Purchasing Card expenses for purchased goods/services staying within guidelines and travel expense reports. • Maintained confidentiality with materials that was highly confidential and restricted in nature.

• Managed room assignments for 36 residents, overseeing the check-in/out process of the facilities.• Conducted and performed room inspections. Documented results. • Authorized and collected apartment fines. Responsible for depositing in University safe.• Implemented and hosted programs for live-in residents.• Performed administrative management duties including: answering phones, filing paperwork, ordering supplies, faxing, and documenting/charting results.