Account Executive
CurrentRunning a comprehensive sales motion in identifying ideal customer profiles (through inbound and outbound means), consultative discovery, solutioning through demonstrating the appropriate tools, all the way through negotiation of the contract. Staying close and ensuring success once customers have signed the initial contract, and helping them expand value elsewhere. Maintaining high levels of customer engagement and satisfaction within both product and company communication which lead to… Show more Running a comprehensive sales motion in identifying ideal customer profiles (through inbound and outbound means), consultative discovery, solutioning through demonstrating the appropriate tools, all the way through negotiation of the contract. Staying close and ensuring success once customers have signed the initial contract, and helping them expand value elsewhere. Maintaining high levels of customer engagement and satisfaction within both product and company communication which lead to account reference-ability, advocacy & loyalty. Identifying common customer challenges and working with the restof the Tempo team to proactively address them through a variety of mediums and channels. Work with product management to translate business needs to product requirements and craft new solutions for customers. Working on SD tickets. Presenting at customer-facing webinars.KPI achievements: Q1’23 - 150%, Q2’23 - 336%, Q3’23 - 338%, Q4’23 - 537%, Q1’24 - 208%. Show less