Darian Jackson Email & Phone Number

Chicago, Il, Us

Charleston, South Carolina, Us

Charleston, South Carolina, Us

Charleston, South Carolina, Us

Assistant Community Manager at Coeval Apartments - South Loop's newest boutique luxury community.•Provided support for Community Manager with staff management responsibilities including scheduling, training and general supervision•Ensured that the collection of rent, fees, and other payments are done in a timely, routine fashion•Supervised maintenance and janitorial staff in order to track, follow up, and monitor completion of major/minor projects as well as residential service requests•Prepared monthly close-out and financial reports•Processed invoices for payment•Used property management software to record, track, and report on all financial workings of the community•Created and directed the residential retention program – including resident events, community perks, etc.

Charleston, South Carolina, Us

•Leased and marketed vacant and upcoming apartments •Completed all leasing paperwork•Compiled and processed applications for approval•Explained leases and all appropriate addenda to new residents•Walked apartments and reported all necessary improvements •Assisted with resident relations•Keyed in all fees, deposits, and new lease information•Showed apartments to prospective residents•Accepted rental payments

Chicago, Il, Us

• Processed payables and receivables, entering unit information, and entering unit charges• Assisted with the research and creation of annual budget • Created, implemented, and managed concierge white glove amenities such as property’s first package receiving room and in-home delivery service • Provided outstanding customer service for all residents and Board of Directors; developed and maintained open lines of communications • Provided support for Property Manager with staff management responsibilities including scheduling, training and general supervision • Enforced the rules and regulations of the Association • Attended all required Board Meetings and assisted any committees/commissions as needed • Processed work orders – entering unit information, and all paperwork and correspondence related to unit leases and sales

Chicago, Il, Us

• Prepared monthly delinquency reports, quarterly/annual budget reports, process biweekly payroll reports, handle all A/R duties of the site • Supervised maintenance and janitorial staff in order to track, follow up, and monitor completion of major/minor projects as well as residential and commercial service requests • Ensured all proper and legal documents are received, current, accurately verified and entered into our systems from new vendors, prior to payment being processed. • Collaborated with Property Manager regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures, and processing payables accordingly • Drafted and distributed all applicable notices regarding late rent payments: 5 Day notices, 10 Day eviction notices, small balance notices, etc

Southfield, Michigan, Us

• Provided a bridge for smooth communication between the residential, executive, and internal persons; demonstrating leadership to maintain credibility, trust, and support with senior management staff • Brainstormed creative incentives for residents in order to successfully renew eligible leases • Drafted and distributed all applicable notices regarding late rent payments: 5 Day notices, 10 Day eviction notices, small balance notices, etc. • Coached and mentored leasing, maintenance, and temporary staff on customer service techniques • Organized, implemented, and spearheaded various social media campaigns to engage resident interaction and satisfaction • Performed various clerical duties, including reception, correspondence, filing, memos, and phone follow-up

Chicago, Il, Us

• Coordinated teleconferences and onsite meetings• Provided general office support as needed including database management, answering phones, some typing, compiling records of office activities, organizing meetings and appointments, maintaining a clean and organized office environment• Registered and scheduled attendees for special events and conferences• Decorated office spaces for themed holiday parties and events• Assigned to assist several reputable companies including Boston Consulting Group, Bain and Company, and Houlihan Lokey.• Interfacing with colleagues, clients and other relevant parties• Perform other duties as directed

San Francisco, Ca, Us

• Contributed to driving the productivity of team to achieve store financial, revenue and expense targets • Monitored sales forecasts to ensure labor is utilized to optimize traffic and sales generation • Supported implementation of product placement, marketing and promotional strategies • Ensured team executes operational excellence by engaging customers through service mindset • Worked with team to measure the success of brand initiatives, in-store trends to drive growth

London, Gb

• Performed for operational controls at the Front Line Service Desk, Layaway and Jewelry departments• Ensured Front Line Associates provided prompt, courteous and knowledgeable service to all customers• Resolved customer service issues appropriately and competently• Audited and approved all necessary Front Line paperwork• Trained and developed store Associates on customer service standards, register procedures and proper Front Line procedures and controls

Cullowhee, Nc, Us

• Interacted with students seeking employment on and off campus; suggested opportunities for matching them local employers • Coached students on strong interview techniques • Organized spring and fall semester career fairs, etiquette dinners, and etiquette receptions • Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics • Conserved executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collected and analyzed information; initiated communications