Taking care of families needs. Dealing with inbound / outbound calls, scheduling from a WQ and assisting all pediatric clinics with scheduling needs.

Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call.Ensures accuracy in answering questions and assisting customer with requests to meet their needs.Captures customer information and document using messaging system to clinic staff and/or providers.Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency, educating/advising patients and making safe, effective decisions.Provides information to customer regarding appointment location, process steps, parking, etc.I added on scheduling from a populated work que with hundreds of patients on it for Ingestion Challenges

- Performs a variety of administrative support which may include, but not limited to, scheduling, booking travel and budget reconciliation.- Ensures data/records are created and maintained to document financial, planning, correspondence, procedures, processes and other information.- Compiles data, analyzes information and summarizes findings in support of an area.- Prepares reports and other documentation as requested.- The responsibilities listed are a general overview of the position and additional duties may be assigned.

Opened and closed the storetrusted with training new employeeshandled customers needscounted tils and safe down every night I closedhandled online ordershandle incoming shipments, counting items to confirm they were correct, then placed items in the designed area at the store.