Follows standard practices and procedures in analyzing and reporting network and datacenter environments for actionable data from which solutions to network and datacenter environment problems can be readily obtained. Manage availability, scalability and efficiency of critical equipment and services. Review and influence ongoing standards and methods for operating services and systems. Provide administrative services in production and non-production environments including setup, teardown, system tuning, analysis, managing, and troubleshooting for various elements within the environment (servers, printers, storage devices etc.), network accounts (users, groups, distribution lists, and so on), and software. Provide status reports on test scenarios, lab machines and configurations. Prepares and obtains approval of system documentation.Network monitoring, sustained engineering, fault identification, fault isolation, troubleshooting, logging, tracking, escalation in a production environment. Perform OS upgrades, Hotfix deployment, Firmware updates, ENG bundle deployments, configuration updates, existing deployment expansions, non-standard build remediation, decommissioning, consolidation, and migration activities associated with Production/NonProduction Network and equipment and / or Application Networking equipment (BIGIPs, Netscaler, CSMs, Firewalls).

I am responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Also, Plans and proposes solutions, advocates software and systems for the betterment of productivity and efficiency of the business. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational value and enabling the IDS teams.

• VMWare installation, support and administration• VSphere and Microsoft virtualization experienced• Install and support SAN solutions• Design, Configure, Support, implement rollout WAN/LAN, Switching, Routing and Firewalls• Windows Desktop support and Admin• ITIL Proficient• Design, implement, administer and support Office 365• Support Server Room Backup solutions utilizing All Backup software and hardware systems• Extensive HP and Dell server/desktop experience.• Administer, support, design MS Active Directory (AD)• Configure Routers and Switches developing, Designing and supporting Local and Wide Area networks• Troubleshoot, repair, upgrade and replace servers, desktops, laptops and printers.• Administer, support ADFS, Azure• Support and Implement MS SharePoint • PCI DSS• Administer, support IIS• PowerShell Scripts

center operations. Responsible for server upgrade, Cisco router and switch installation, configurations and change. This contracted ended June 1, 2009.Personal consulting to several small businesses over the last 10 months including SourceOne Graphics, Northstar Capital Marketing services and Maritz Marketing services. Services included Citrix implementation project management, Router upgrade/installation and desktop support.

• Manages the Active Directory environment; ADUC, ADFS, Office365, and Azure • Manage virtualized servers in VMware, Veeam, and Commvault• Support all IT aspects of the Great Plains financial system. • Build New Windows Server 2008R2 and 2012 R2 for ongoing production• Manage virtualized servers in VMware and Veeam. • Daily accounts administration for employee new hires and terminations. • Provide corporate desktop support along with field management support • Maintain a thorough understanding of the basics behind the Internet and its workings. (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.) • Configure and install Cisco Meraki, deployed to over 500 stores.• Operate and maintain Cisco ASA5512 Firewalls, VPN Concentrators, and IPS. • SQL support, troubleshooting, and automation. • Configure switching environments between inter-state sites. • Design, setup and configure complex wireless networking that supports open or secured access. • Configure, install client and server network software, and maintain/upgrade network and telecommunication systems. • Managing assigned projects and program components to deliver services in accordance with established objectives. • Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc. to provide 2nd level technical assistance and support. • Supervising the administration of systems and servers related network to ensure availability of services to authorized users. • Supervising administration of systems and servers related network to ensure availability of services to authorized users. • Monitor network activity for usage and potential security risks. • Act as the primary for datacenter support. • Manage an enterprise level anti-virus suite. • Administer the end-point security management system • Perform general IT security functions as required. • Support the store level and corporate as a level 2 support technician.

• VMWare installation, support and administration• VSphere and Microsoft virtualization experienced• Install and support SAN solutions• Design, Configure, Support, implement rollout WAN/LAN, Switching, Routing and Firewalls• Windows Desktop support and Admin• ITIL Proficient• Design, implement, administer and support Office 365• Support Server Room Backup solutions utilizing All Backup software and hardware systems• Extensive HP and Dell server/desktop experience.• Administer, support, design MS Active Directory (AD)• Configure Routers and Switches developing, Designing and supporting Local and Wide Area networks• Troubleshoot, repair, upgrade and replace servers, desktops, laptops and printers.• Administer, support ADFS, Azure• Support and Implement MS SharePoint • PCI DSS• Administer, support IIS• PowerShell Scripts

• VMWare installation, support and administration• VSphere and Microsoft virtualization experienced• Install and support SAN solutions• Design, Configure, Support, implement rollout WAN/LAN, Switching, Routing and Firewalls• Windows Desktop support and Admin• ITIL Proficient• Design, implement, administer and support Office 365• Support Server Room Backup solutions utilizing All Backup software and hardware systems• Extensive HP and Dell server/desktop experience.• Administer, support, design MS Active Directory (AD)• Configure Routers and Switches developing, Designing and supporting Local and Wide Area networks• Troubleshoot, repair, upgrade and replace servers, desktops, laptops and printers.• Administer, support ADFS, Azure• Support and Implement MS SharePoint • PCI DSS• Administer, support IIS• PowerShell Scripts

Sr. Network Engineer/Administrator onsite @ Associated Skin Care

Managed services administrator for a all clientsManaged services Engineer for all clientsImplement all Change for clientsAdministrator for Cisco routers, switches and other firewall productsManage all VMware install, maintenance and admin for all clientsImplement install of MS Office 365 for clientsSupport help desk as 2nd and 3rd level supportKey member if IT consultant team

• VMWare installation, support and administration• VSphere and Microsoft virtualization experienced• Install and support SAN solutions• Design, Configure, Support, implement rollout WAN/LAN, Switching, Routing and Firewalls• Windows Desktop support and Admin• ITIL Proficient• Design, implement, administer and support Office 365• Support Server Room Backup solutions utilizing All Backup software and hardware systems• Extensive HP and Dell server/desktop experience.• Administer, support, design MS Active Directory (AD)• Configure Routers and Switches developing, Designing and supporting Local and Wide Area networks• Troubleshoot, repair, upgrade and replace servers, desktops, laptops and printers.• Administer, support ADFS, Azure• Support and Implement MS SharePoint • PCI DSS• Administer, support IIS• PowerShell Scripts

Responsible for All Infrastructure Technology implementationUpgrade backup systems to Symantec Backup Exec v2010Rebuild data center to Industry standard levelsInstall and Administer Virtual ServersUpgrade all Production servers from Server 2003 to 2008R2Support remaining Production 2003 serversSupport & install all Wireless solutions Support all network, desktop and printing needs for the officeUpgrade Exchange Server from MS2003 to MS2010 with forefront securityContinued training and Certifications Microsoft ProductContinued training and Cerifications, HP and SonicWall

Support all Server 2003 Production and Development ServersCisco support of routers and switches.Key Member of Ethernet everywhere project/Rollout RoomSuperior 2nd/3rd level Customer/technical supportSMS strategic deployment teamSupport Target Sharepoint and update key documents for team supportTroubleshoot package distribution failures.Perform script writing duties per team requirements for various programs.Manage several projects at local stores across the countryConduct periodical staff support and ongoing trainingImplement Best practices and Target Corp PoliciesAssist/Manage strategic IT policy for Target Corp

Infrastructure design and implementation.Install, upgrade, configure Cisco switches and routersUpgrade and manage Data Center firewallInstall and Administer Virtual ServersUpgrade, recommend and Manage backup and recovery processes.Designed and implemented SMS services to ensure upgrade and package delivery to internal personnel.Upgrade and manage network configurationImplement best practice solutions for support center.Manage performance and capacity to ensure proper tools and personal are in place to effectively support the Famous Daves of America staff.Conduct periodical training and information session to cross train and bring new IT members up to speed.Manage Problems and incidents with the Data Center and throughout the support center and stores.Manage and monitor facilities to ensure proper usage of applications and is secure.Define and manage strategic IT plan for Famous Dave of America Inc.Ensure SOX Compliance with IT structure.

Key Member of the Daily Learning Project. This project implemented the Full text Search in Clarify giving field technicians a means to perform functional searches in Clarify to efficiently resolve technical issues.Train and Mentor new employees providing technical leadership through the learning process to ensure work practices are consistent with Pulte IS standards. Coaching/Mentoring them in developing relationships with our customers and work on their communication skills to effectively manage their technical concerns.Work with management on the allocation of personnel to effectively and confidently provide superior technical support in the Midwest Division region. Communicate with my team members determining immediate support requirements and leveraging staff to efficiently support our customers.Train and manage temporary employees and interns, directing their efforts where most needed.Install, upgrade, configure Cisco switches and routers and Cisco VPN appliancesSupport and provide solutions for all of the Midwest regions, providing consistency for our customers to depend on.Able to integrate into a troubled region, gain customer confidences and efficiently support the customers concern using innovative solutions and excellent relationship management skills. Developing and implanting an effective strategy to maximize support while maintaining excellent customer service.

Senior Network Administration for Carsoup.Com.Administer Novell file services and print services Assure and test backups accurate and effectiveServer and desktop support, maintaining software updates and upgrades.

Contract employee at NCS-Pearson. Support LAN/WAN and Microsoft NT servers and workstations. Provide support for desktop and server systems.

Responsibilities include providing data processing system support for the HP, PC's, Unix, and all associated peripherals used within the Division. Plan Division's computer needs for yearly budgeting process. Support SQL services including Servers and Workstation Installations. Train employees on effective uses of Intranet and Internet resources. Share in development and installation of divisional Intranet and Internet sites. Maintain and support NetWare 4x, 5x, Microsoft NT networks, and Hp UNIX platforms. Support and maintain phone systems within the division. Provide feedback and updates to ensure direction of divisional IS department is in sync with corporate guidelines. Perform annual Progress reports to maintain high level of expertise within department.

Responsible for management of the local area/wide area networks including user desktop equipment. Maintain/troubleshooting of network equipment and workstations, and making hardware/software-purchasing decisions. Ensure that the network is being utilized in an efficient and secure manner and establish and submit network contingency and security policies. Maintain inventory of Bank's personal computers and make recommendations to upper management regarding new PC purchases and upgrades. Install and maintain mainframe connectivity for users and Execubanc module for customers. Coordinates and implements users phone changes including new installations and voicemail. Manage and maintain Data Center for the Bank.

Supervise network installations and data migrations, oversee training and development issues, and install and test application software. Work closely with Network Administrators, implementing NetWare protocols, such as security, user and application procedures. Update Help Desk information and implementation projects. Continue training for certification on a variety of products: NetWare 3.1x/4.1x, Ms Office, Lotus suite and Windows NT.

Install and Maintain LAN/WAN, SAN, Bridge router, SAA_Gateway and peripheral devices for main and remote offices, including all software and hardware material. Coordinate LAN/WAN with mainframe system. Monitor performance of all computing equipment and peripherals and make suggestions for improvement. Train CRA Employees to improve their use of LAN resources, including Windows, Microsoft Office, Macintosh services, and Lotus applications for Windows. Work closely with Information Systems Manager to maintain computer hardware, software and manufacturers upgrades as needed. Provide help desk and hands on support to company employees. Trouble shoot NetWare, hardware, software and system errors and implement solutions.

Performed on-site installations and technical support to NSP employees in and around metropolitan area. Worked closely with LANs, WANs, and PC hardware and system application software, including but not limited to workstation for windows, MS Office, FoxPro, and WordPerfect.

Perform installations and computer repair at customer sites and in-house. Furnish technical support to customer and internal employees. Work closely with LANs, PC hardware and system/application software.

Performed installations and computer repair on customer sites. Participated in technical support issues within the company and on-site. Worked closely with LANs, logical connections, printers and software. Continued education of computer operations, software, and peripherals. Responsible for correct diagnoses of printer computer problems.

Performed set-up procedures and evaluations of computer/printer equipment and supplies. Other duties included work order problem solving, technical support, and quality control. Learned basic and complex operations of personal computers, printers and application software.