Darian Jones Email & Phone Number

St. Louis, Mo, Us

Serve as a project manager managing schedule, scope, and change request activity for construction projects while liaising between subcontractors, vendors, suppliers, and management. Develop and cultivate trusting relationships with subcontractors, suppliers, and clients to plan, develop bids, and negotiate contracts for projects. Control and track the construction schedule and costs to complete the project within time and budget constraints while managing risk and vendor management to ensure efficient quality controls are capitalized. Procure materials and equipment based on business needs derived from contracts, and trends to maximize profits over the long term while limiting expenses. Provide on-site project management and coordination to insure that the scope of work is in accordance with the contract, drawings, specifications, and local requirements.

Jacksonville, Fl, Us

Collaborate with investors, sales teams, and IT partners to develop and implement mortgage products into the Product and Pricing Engine. Developed relationships with investors to identify business needs and market trends to capitalize on the functionality of the system. Gather, analyze, & interpret investor underwriting guidelines and pricing while actively managing the system to guarantee accuracy. Lead ongoing projects to maximize the usage of technologies, to identify gaps and ensure the organization meets its revenue goals. Utilize Agile processes through the completion of projects and during mortgage program implementations to streamline the process.

San Francisco, California, Us

Investigated and documented incidents of potential fraud, discrimination, sales pressure, harassment, and service complaints involving consumers and internal employees across the Enterprise Complaints Management Platform. Researched and reviewed customer accounts, analyzed transaction activity, identified issues, and validated information for evidence to produce risk-based conclusions/dispositions. Drove continual workflow improvement by researching non-conforming data to minimize data inaccuracy, and delivering trend analysis information to the line management for corrective action plans. Maintained a 100% KPI Quality Score by ensuring effective case investigative writing and meeting production/quality standards. Identified risks, red flags, and data anomalies for fraud violations and recommended standards, policies, or procedures to correct deficiencies and escalate case claims for second-level review.

Served as a project coordinator/analyst managing schedule, scope, and change request activity for new construction projects while liaising between subcontractors/vendors and upper management. Cultivated trusting relationships with intercultural vendors to develop preliminary estimates and bids on projects while reporting conditions back to leadership. Tracked and controlled construction schedule and associated costs to achieve completion of project within time and budget constraints. I have also played an integral role in liaising between clients, contractors, and the home office to secure transparency of goal, quality, and timeframes.

St. Louis, Mo, Us

With my excellent role as a Retirement Service Specialist, my duties were but not limited to, delivering investment-related recommendations to financial advisors, office administrators, and clients under legal guidelines and firm risks. I also reinforced client connection through suitable and methodological strategies while identifying policy-compliant resolutions. I was able to sustain the retirement systems and coordinate with various departments to ascertain the root cause of the encountered issues. In addition, I have enriched training for new financial advisors and home office staff and conducted functional testing of used applications and systems.

Saint Louis, Mo, Us

To function as a Quality Improvement Intern requires producing significant reports and process refinements in accordance with the regulatory standards and company objectives. With that being said, I was able to generate reports and databases through excel and MicroStrategy skillfully and were widely used for quality improvement investigations. I have also examined client processes for opportunity identification and procedure developments focused on performance improvement plans. Utilizing my competency in complying with regulatory laws, I have rendered assistance in criteria review and data collection design per the National Committee for Quality Assurance regulations.

Kansas City, Mo, Us

As a Credit Intern at Commerce Bancshares, I acquired expertise in financial document evaluation by exhibiting researching skills and critical thinking ability. I expanded a wide-ranging financial analysis for commercial loan requests from $250K+ to $50M+ with utmost integrity and accuracy. Not only that, as I was able to execute financial assessments on various companies to classify key metrics and distinguish risks for the loan committee reviewing. I also led in the research for key underwriting criteria, including loan structures, cash flows, collateral competitions, and industry considerations

Kansas City, Mo, Us

During my employment as a Teller, I leveraged the ability to handle multiple tasks without compromising deadlines while competently resolving customer issues. I have also utilized my collaborative skills proven through liaising with customers for a variety of banking transactions while assuring outstanding conveyance of services as well as to concerns. On top of that, I examined statements and account activities of clients, such as deposits, withdrawals, and payments regarding suspicious actions, and I dexterously sold numerous bank products and services to heighten sales and revenues of the company and exceed targeted quotas.