Founder
Current
Fd Donchenko Marketing
Client: Surya Group (UAE, Russia)Sector: Retail, Brand franchisingRole & Timeline: Marketing Communications Lead, July 2015-December 2016Goals: 1) Lead and train a distributed multi-cultural Sales and Marketing team (30 people in Russia, China, India, Turkey and UAE), 2) Introduce new customer acquisition channels (SEO, PPC) and boost the efficiency of the email marketing, 3) New segmentation and re-positioning the company’s USP.Results: 1) By introducing new business operations I led decreased employee turnover by 10% YoY, 3x higher employee satisfaction survey engagement levels, 60% higher attendance of company trainings and team buildings, 2) Increased the revenue stream by 200% through SEO and PPC (Facebook Advertising and Google Ads), helped increase the share of sales to new customers by 400% via A/B testing to email marketing, 3) Public launch of the new company image, based on market research, and increased monthly news coverage by 350%.Zartis (Ireland, Russia)Sector & Product: IT Software development, recruitment platform for Russia and CISRole & Timeline: Head of Marketing and Public Relations, November 2014-May 2015Goals: 1) Position the brand in the media and negotiate sponsorships and alliances, 2) Develop all the marketing collateral and align the marketing operations with the business priorities, 3) Carry out marketing research to assess the product sales potential (The Baltics, APAC). Results: 1) 10+ new media (IT and lifestyle) appearances monthly, 55% conversion into new customers from the leads generated by event sponsorships, 2) Trained sales and recruiter teams on the use of the newly developed corporate presentations, sales scripts, email content, tailored the website content based on the new users’ feedback. 3) Presenting customer insights (Latvia, Lithuania, Singapore, Hong Kong) based on desktop and quantitative research to the founders for informed decision making.