Deputy Director | Department Of Foreign Trade Operations
CurrentLed a team of 45 employees, managing all aspects of the bank's foreign economic activity operations, including client acquisition, trade financing, and product development.Spearheaded the establishment of updated "FEA 360" project, a dedicated call center line for foreign economic activity, expanding its capabilities and driving strategic metrics for profit, client acquisition, foreign trade turnover, and customer loyalty.Currently serving as Acting Director, overseeing the development of foreign economic activity products, market analysis, trade financing, and client acquisition initiatives.