Daria Shavula Email & Phone Number

United Kingdom

London Area, United Kingdom

-Marketing and Social Media Coordination: Assist in organising and executing marketing communication strategies for the hotel across various social media channels; participated in hotel commercials to enhance brand visibility.-Online Reputation Management: Maintain and improve the hotel’s online image on platforms such as TripAdvisor and Booking.com by responding to reviews and managing guest feedback.-Guest Relations and Front Desk Management: Efficiently manage check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.-Guest Services and Experience Personalization: Handle guest requests including invoice preparation, creation of personalised in-hotel experiences, and providing tailored city itineraries and recommendations to enhance guest satisfaction.

Dnipro Metropolitan Area

-Marketing and Promotion: Assisted in developing and implementing marketing strategies to promote the centre’s courses and programs, utilising social media and email marketing to attract and retain students.-Email and Communication Management: Actively managed the official email of the centre, maintaining professional and timely communication with clients, teachers, and other stakeholders.-Scheduling and Coordination: Organized and managed the schedule of lessons for students, ensuring efficient allocation of resources and smooth operation of the centre.-Client Registration and Support: Handled client registrations, responded to inquiries, and provided exceptional customer service in person and via email, addressing and resolving concerns or requests.

Dnipro, Dnipropetrovsk, Ukraine

-Team Leadership and Development: Built and led a team of salespeople, providing training and motivation to enhance performance and drive revenue growth.-Lead Generation and Sales Strategies: Developed and implemented strategies to generate leads and boost sales, setting and achieving revenue targets.-Client Relationship Management: Fostered strong client relationships, ensuring customer needs were met and enhancing customer satisfaction and loyalty.-Target Setting and Performance Monitoring: Set targets for the sales team, regularly monitored performance, and adjusted strategies to exceed revenue forecasts.

Master'S Degree, International Marketing

Bachelor'S Degree, English Philology

Diploma Of Education, Fine Arts