Daria Volkova Email & Phone Number

EPAM Anywhere platform is a set of products and integrations focused on Attracting / Acquisition / Evaluation / Staffing / Hiring new candidates for Anywhere Program. I'm focusing on building an Acquisition ecosystem:- partnerships and integrations with job boards and internal services- automated job posting application and automated apply retrieval to internal Staffing servicesSize of team: current project 150+ ppl project team total10+ products under the hoodTechnologies - Cloud-native\cloud-based technologies: AWS (Amazon S3, Amazon CloudFront, AWS Lambda)- ContentStack CMS

About company: B2B software products, virtualization solutions and cloud services, IaaS and ITaaS provider. Clients are in oil & gas, logistics, retail, healthcare, public sector, museum centers, manufacturing.Career track: Project manager – Tech Support Teamlead – Product ownerResponsibilities• Developed and implemented commercial strategy, business model selection, competitor analysis, business financial performance achievement, monthly performance report.• Managed products and services development via user research, MVP launches, rapid hypothesis testing, backlog prioritization.• Improved user experience through metrics analysis, usability testing and user research.• Managed a diverse cross-functional teams with Agile/Scrum/Waterfall approach to find and implement new solutions, 10 direct reports.• Influenced stakeholders' expectations, negotiated with customers’ top management to find consensus on complex technical issues, backed up my expert opinion with facts and data.Some launched products• Deployed virtual environment and orchestrated migration of infrastructure of oil and gas company to Istochnic Cloud that led to 30% TCO reduction in 3 years with target service availability level of 99,95% and Cost of downtime estimate of 10 000 000 $/year.• Launched platform (call center automation, CRM, placement management, medical records, finances) for a federal medical network with 16 branches in the Russian Federation.Impact • Successfully launched 50+ IT infrastructure projects, implemented 200+ services for companies in oil & gas, logistics, retail, healthcare, public sector, museum centers, manufacturing. • Introduced a data-driven approach to evaluating business KPIs by launching the Zabbix monitoring system (performance and service availability analytics) and the GLPI ticketing system. As a result: digitization of key figures, quality metrics (SLA) and transparency of economic effect.

About company: Development, production and implementation of state-of-the-art technologies, modernization and technological refitting of the enterprises related to oil and gas, energy and shipbuilding industries.Сlients are PJSC Gazprom, United Shipbuilding Corporation, JSC TRANSNEFT, PJSC Lukoil, TOTAL E&P RUSSIE, The Linde Group, Tecnimont, CPECC, as well as the large-scale Federal projects – PO SEVMASH, Amursky Gas Processing Plant, Novy Urengoy Gas Chemical Complex, Kharyaga Field. Responsibilities• Managed the Project Office in St. Petersburg, Moscow. Areas: IT, tender and contract support, document management.• Launched IT projects and led a partnership with outsourcing company: strategy, prioritization, budget, risk management, technical support, implementation control of approved changes, supervising of end-to-end communication to speed up project execution and issue resolution.• Reported directly to the company's President, led a team of 7 people, synthesized incoming data from business units, influenced communications with the Board of Directors and secured leadership buy-in of complex cases.Impact• Implemented service business model in work with IT outsourcing company through developing from scratch scenarios of interaction with Service Desk, supervised issues of technical equipment of workplaces that led to user satisfaction score 4.8 out of 5.• Developed a 5-year financial projection plan for IT development and reduced expected costs by 20%.• Improved efficiency of cross-functional business processes through an audit, optimization and automation of document flow and building dedicated team of contract department. One of the results: a 5-fold increase in the speed of approving one contract. • Received a corporate award for the contribution to the company's development

Master, Major In Computer Science, Digital Information And Documentation Management

Pmi Project Management, Pmbok 5

Itil. It Service Management Standard V.3.1