Darin Black Email and Phone Number

Created company websitePerformed on-site computer repair, hardware and software maintenanceInitiated, setup and maintained computer networks, wired and wirelessUpdated client websites and design new websites Trained clients on computer usage, web usage, document management, MS Office, computer security and on-line data backupImplemented virus and malware software to remove infections in clients computersRecovered data from corrupted Windows computers thru linuxResolved printer and scanner problems, Installed new printers and scanners

Expert, on-site computer support, virus removal, website design and hosting.

Implemented real time server monitoring saving hours of company down time Managed 150+ user node network thru physical and remote accessInitiated, updated, and resolved daily trouble ticketsCreated and managed network user accounts and permissionsManaged and maintained firewall access, servers and company intranetDiagnosed and repaired desktop and laptops saving thousands in outsourcing system repairs. System Imaging with Ghost and Storage craftScanned, updated and removed virus and malware infectionsResponsible for ordering, installing and maintaining printers, high speed scanners, and computer systemsRecovered data from corrupted computers and backed up data regularlyUpdated and managed computer systems inventory Initiated and created web based user training guide thru PowerPoint

Directed office of 10 web programmers and graphic artistsConducted weekly office meetings to keep office production on scheduleResolved all office and customer problemsManaged quality control of websites Responsible 24/7 emergency server supportHeavy email and phone support for all customer needsImprove and maintain client relations to increase revenue thru website upgrades