• Manage the strategic renewal process of jumbo group clients by overseeing the ongoing evaluation of plan benefits. These key clients include The State of Wisconsin, Federal Government, American Family, Epic and TDS.• Analyze data and reports to present to clients for strategic planning.• Deliver effective communication and long-lasting relationship building with clients.• Provide training to large groups (over 100 employees) in an easy to understand format.• Organize a review of processes to streamline efficiencies with work responsibilities within the organization.•Completion of Leadership Academy through GHC-SCW.

• Managed group benefit programs ranging from 50 - 1000+ employees. • Served as key point of contact for clients including the renewal process with over a 95% retention rate.• Presented benefit plans to employees during annual enrollment meetings.• Trained new hires to reinforce best practices and industry standards to assist onboarding.• Educated clients on the latest healthcare reform and compliance developments.

Handled renewals for large group clients with as many as 2k+ members. Partnered with the executive team to coordinate renewal deliverables and navigate the negotiation process. Surpassed retention goals by establishing trust-based business relationships with broker partners.

Served as the main contact during open enrollment for key accounts such as United Airlines, Commonwealth of Kentucky, and Illinois Teacher's Retirement Plans. Coordinated annual benefits enrollment and communications for members.