>Successfully established and implemented quality control procedures to reduce production errors by over 5%, increase overall customer satisfaction, and decrease company expenses.>Work closely with clients, sales reps, and production teams to ensure all deadlines are met.>Account manager, sales representative for over 40 clients.>Facilitated logistics for multiple production facilities via workload and productivity capabilities>Managed vendor relationships to secure 13% discounts in overall cost of goods.>Helped to brainstorm and create marketing strategies to create new revenue streams and grow the outreach of the business. >Use background in IT and HTML skills to manage and control all website related activities, including e-commerce sales.>Maintained functionality of office LAN, electronic devices, and all peripheral devices.>Provided technical support to all employees.>Ensured that each client's experience was positive, memorable and consistent.>Cultivated and strengthened lasting client relationships.

>Managed all inventory control for events, ensuring all materials needed were in the right place at the right time.>Worked with directors and staff to ensure shipments were accurate and arrived on time.>Handled shipments going internationally between the USA and Canada and worked closely with customs brokers to ensure all proper paperwork was provided.>Responsible for judges panel event setup including all IT related functions and troubleshooting prior and during events. This includes setup of up to a 24 device LAN, secured WLAN, video/TV and camera equipment. >Managed the registration team list documents through Google Sheets to ensure accuracy of all registrants and teams for each event.>Extensively worked with the All Things Cheer scoring program developed in Google Sheets to ensure everything was working correctly on site for events. Troubleshooted any issues in real time to ensure the events stayed on time.>Used background in IT and HTML skills to manage all website related activities.

>Responsible for all employee on-boarding and training>Ensured that each guest's experience was positive, memorable and consistent.>Administered budget and documented expenses.>Managed and scheduled from planning to implementation of over 100 member and charity golf tournaments.>Implemented new policies and procedures to promote a better experience for all members and guests.>Handled all frontline IT issues with personal knowledge or reached out and worked closely with other channels to solve.>Exhibited excellent teamwork and a strong work ethic by promoting camaraderie and a fun work environment.>Used education in Organizational Management to treat employees fairly, empower them, and reward them for their efforts and hard work.

>Ensured that each guest's experience was positive, memorable and consistent.>Handled all frontline IT issues with personal knowledge or reached out and worked closely with other channels to solve.>Maintained great time management skills by scheduling individual lessons and golf clinics to help grow the game for our members and guests.>Developed and maintained the country club's monthly newsletter using Microsoft Publisher.>Worked closely with the Merchandise Manager to ensure inventory control, and develop new marketing strategies for revenue growth.>Developed and maintained key relationships with members and guests.>Created and maintained a culture of enjoyable experiences for all members and guests.