• Created the initial set up and layout of the new Golf Shop including all of the displays, buying and overall experience and feel •Present a professional shop and experience for all members and guests • Merchandise o Responsible for all of the seasonal buying and inflow of merchandise between October and March with annual sales ranging from $500,000-550,000.o Create an Open to Buy and On Order Books to keep track of all orders o Keep inventory levels and variance under 1%o Be inventive about new sale ideas and ways to turnover merchandise in a small shop; i.e., Christmas Open House Scratch Off sale o Direct communication with membership through club wide email generation and promotion of events and merchandiseo Direct contact with golf vendors looking to work with CPB, as well as maintaining a good working relationship with past vendors and colleagues o Implement a Merchandise Survey that gathers information about my members and their preferences – almost 150 members participatedo Introduce new and exciting ideas for tee gifts for the planning committees of different events at the club – i.e. guest days, men’s and women’s invitational o Decide on Staff Uniforms for the seasono Present a clean and tidy shop everyday• CPB Ladies Golf o Organize and implement weekly games from start to finish; creating material, scoring, sending out results, league questions o Support all special events with poster design, gift planning and purchasing of tee gifts and prizes as well managing the event from start to finisho Send a weekly email with results, upcoming events, league news, helpful hints• Instructiono Teach Wednesday and Saturday Ladies Clinics (4 time sessions) on numerous topics of the game with participation ranging from 20-25 per clinic, as well as teach Couples Golf Clinics with 4-6 couples every Friday eveningo Provide private instruction for lady golf members at Pelican Bay that is encouraging and informative

• Provide upscale customer service to all members and guests coming in and out of the Golf Shop at a top 100 Golf Club• Be a constant figure on the sales floor while managing all “back office” responsibilities •Merchandise o Complete all buying throughout the season; buying roughly $300,00 for fall (October-December) and $350,000 for spring (January-April) and managing inventory levels throughout the summer months (May-September)o Manage sales and inventory levels through Open to Buy dollars and completing fulfillment orders in a timely manner to promote the almost $2 million in Golf Shop Saleso Manage all stock and at least 500+ special orders by assigning ORC Purchase Orders for all orders coming into the club and keeping organized on order books o Ensure the Golf Shop has a WOW factor in its displays, organization and overall layout. Turn of the displays and shop occur at least every 15-25 dayso Work with every sport department head to coordinate reef wide sales and promotions and implement them; i.e. Easter Balloon Pop Sale, Year End Blowout Sale, Spin the Wheel Christmas Sale o Implement trunk shows that entice the members to get involved; i.e. Multi-Vendor Demo Day, Ecco WOW Wagon Trunk Show and a Ladies Fashion Showo Ensures special order procedure is followed from start to finish including ordering the item, ensuring it arrives in a timely manner, contacting the member upon arrival and then billing the item when the warehouse gives the go aheado Staff Incentives – encourage the assistants to learn more about items and sale tips while incentivizing them with a shop BINGO for exampleo Decide on and organize all tournament favors so they are cutting edge but also arrive in a timely manner for eventso Attend all applicable buying shows

• Provide “above & beyond” customer service on a daily basis to our membership while managing “above and beyond” expectations of all of our guests • Merchandise o Handles all incoming merchandise from arrival to its display including putting items in stock, creating and managing skus, competitive pricing, labeling garments/items, paper folding or steaming and displaying o Organizing impressive displays including the layout and organization of the shop with a complete golf shop display change at least every two monthso Sale, Sale, Sale – come up with new and creative sale ideas for every season or occasiono Planning ahead and buying for each season including men’s, women’s and children’s apparel as well as all soft good accessories o Organize successful and enticing trunk shows that encourages our members to participate, i.e. Burgers & Brackets, Peter Millar Holiday Showo Invoice management • Ladies 9 & 18 Hole Coordinator (2014-2017)o Support the ladies leagues, events and members in their endeavors at Woodland and be a voice and lend an ear whenever necessaryo Coordinates all play days for the ladies during the season including organization of their game, material preparation, scoring, final results sheets, billing and issuing credits o Communicate via email each week to both groups any upcoming events, club events, results from previous weeks and the tee times that are taken and available for the upcoming weeko Book monthly trunk shows to give the ladies at WCC a chance to see multiple collections and vendors• Outing and Event Managemento Meet with customers/clients organizing the outing to help them plan and order any tee gifts wanted for their event including communicating with vendors, logo management ensuring timely deliveryo Be present on outing days to help organize and assist where needed including set-up, material preparation, scoring and assisting guests during their time at Woodland

Contribute to compliance questions and management of forms to and from member institutionsPreparation of 20 Conference ChampionshipsIn-office coordinator of the Student Athlete Advisory Committee (SAAC)Management, Distribution and Ordering of all Conference Championship ApparelSome Sports Communication experience Daily communication between conference staff and faculty within member institutions

Assistant Indiana Junior Golf AdministratorIn-office contact coordinating 75+ junior golf tournaments June-AugustRepresentative of Junior Golf Department in-officeCommunication, organization and timeliness vital to success