Darin Black Email and Phone Number

Accurately replicate isolved timekeeping configurations leveraging all aspects of Time Management, Benefits, Attendance Management, Workflow Setup, Client Utilities, Employee Admin Tools, Reporting, Security, and Employee Analytics to UKG Ready. Manage migration and implementation cases assigned using Salesforce Lightening. Configure necessary components in Prism HR for UKG Ready integration. Champion Obsidian HR’s values by actively collaborating with Team members on Prism HR and UKG Ready configurations, partnering with Clients, owning outcomes, fighting to win, and fostering continuous improvement. Develop and test external integration code to automatically assign appropriate configuration items such as Pay Prep, Pay Calculation, Timesheet, Accruals, and Holidays. Create custom reports and tools to support Client needs. Provide timely response to internal and external support requests. Provide Client Trainings on payroll Process & Export in UKG Ready.

Originated solution research leading to the implementation of strategic initiatives driving innovation in services offered, client support, and organizational performance resulting in increased client engagement and retention. Facilitated daily interaction with internal and external stakeholders, requiring excellent oral and written communication increasing client confidence. Fortified Vida's migration from Prism HR to isolved HCM and became a subject matter expert on isolved HCM Timekeeping, custom reporting, new client implementation, and overall system configuration reducing migration and implementation timeframes.

Championed and coached all aspects of our Agile, Design Thinking, and Service Design hybrid development approach ensuring predictable product releases. Composed technical and user product documentation and training detailing and demonstrating product usage. Performed technical sales support including creation and support of Corporate marketing and sales collateral increasing product visibility in the marketplace. Contributed to User interface and user experience design and implementation increasing usability. Designed and coded the initial corporate website using Smalltalk. Participated in Systems Administration including VPN implementation, administration, modification, and ongoing maintenance for Corporate and remote sites ensuring infrastructure uptime and secure access. Assisted in product testing and quality assurance leading to the first release of the minimal viable product and a subsequent rewrite and minor releases.

Coordinated the day-to-day success and satisfaction of ERC clients as the Client Liaison increasing client engagement and retention. Managed SwipeClock TWP and Time Simplicity implementation, education, and custom coding meeting client requirements. Created and delivered custom reporting solutions from all connected systems providing greater data visibility and informed decisions. Presented open enrollment briefings and ensured benefit-related account maintenance was correctly entered increasing enrollment and data accuracy. Accomplished multiple successful data migration projects involving PayPlus, Thinkware, and PrismHR payroll systems. Performed system administration, procurement, installation, security, and maintenance of all IT assets ensuring maximum infrastructure uptime and secure access. Completed the migration of on-prem Microsoft Office to Microsoft Office 365 significantly reducing risk and improving security.

Delivered workplace investor and service education as a fully licensed 401k Expert. Obtained FINRA Series 6 and 63 Certification.

Managed data extraction, transformation, and loading from several unrelated systems to support efficient querying and analysis. Authored and presented predictive modeling, statistical modeling, and project summary statistics. Composed development documentation including quality standards and revising system design and test procedures. Conducted presentations to Senior and Executive Management to make complex data more accessible, understandable, and usable. Collaborated on and delivered multiple successful internal web-based user interfaces. Designed and automated multiple daily reports using SQL stored procedures providing VMware managers, directors, and senior leadership with information required to drive proactive product changes and direction. Collaborated on the creation and daily management of globally deployed dashboards delivering near-real-time data on release status. Helped with system administration of the virtual Windows and Linux-based systems utilized by team members. Certified Scrum Product Owner and covert Scrum Master for multiple internal development efforts.

Managed training and E-Learning solutions for the Department of Defense. Redesigned and implemented the IT infrastructure to support NSSI classrooms and resource center. Performed course administration tasks including courseware loading, logistics and management of classified hard drives, contingency planning, IT equipment deployment, and classroom equipment. Delivered upfront cost savings of $500,000 in an IT infrastructure redesign. Designed, developed, and maintained a Microsoft Access database for electronic lesson evaluations in a classified environment, replacing a labor-intensive manual process, and providing long-term cost savings to the USAF. Establish and maintain vendor relationships for procurement of equipment and resources as directed by the USAF.

Product Manager – Core TechnologiesFacilitated communication between the team, customer, and stakeholders, as a product subject matter expert. Modeled the overall success of the product experience including management of the product backlog, creation of user-based stories, and acceptance criteria. Co-authored and was the primary instructor of XAware’s Product Certification curriculum and delivered the course internationally. Delivered three customer-driven releases in 2006 and played a critical role in the successful launch of the XAware Open Source Project in 2007. Managed the successful delivery of the XAware Commercial Open Source offering in 2009. Initiated the technical certification of XAware Designer and Core Server through IBM PartnerWorld on all IBM Platforms and Operating Systems solidifying market position as an industry leader. Managed and coordinated all aspects of the Agile development process, iteration, and team success as a Certified Scrum Master. Collaborated in user interface quality assurance testing, product modifications, and numerous professional service engagements.Product Marketing Manager / Pre-Sales Technical EngineerProduced marketing collateral and supported the marketing team in product marketing campaigns. Delivered graphics support for corporate identity, trade show presence, and product enhancement. Created and conducted detailed product demonstrations in support of international pre-sales initiatives.Director – IT and Educational ServicesManaged, designed, and implemented the company’s corporate IT infrastructure. Authored and delivered XAware product training. Established and managed hardware and software vendor relationships. Recognized for providing outstanding customer service in training and technical implementation.

Developed and created websites, web applications, software design, and programming supporting products and customers. Collaborated with a small development team, coding in Python and various other dynamic languages, to create a software product to support the company’s core competency of proposal development.

Developed and maintained web-based applications and supporting databases. Provided project management in support of the Network Operations Group. Handled vendor management, hardware evaluation, and software evaluation to be used by the Network Operations Group. Functioned as an Assistant Microsoft Support Coordinator. Achieved COMPAQ-certified Server Systems Installer status. Assisted in creating and launching the Desktop Application Suite to provide more reliable and consistent PC support for over 6000 users.

Served on the Airborne Command Post as an Airborn Communications Systems Operator. Awarded Squadron Airman of the Year for 1991. Promoted Below the Zone.