• Coordinating with sub-contractors to ensure all portions of a project are completed in a timely manner • Managing multiple projects in a time sensitive manufacturing environment• Estimating projects in a competitive environment • Promoting a safety conscious environment throughout the company by encouraging reporting and via a weekly newsletter discussing incidents, accidents and pertinent safety information• Maintaining a safe work environment for company employees by eliminating/controlling hazards• Facilitating weekly open discussions about safety issues or findings

• Devised strategic plans to maximize performance and employee engagement• Interpreted and applied all organizational policies and procedures to ensure consistency in business decisions• Reconciled business and customers issues for purchases exceeding $75,000 and including many of our available services through the use of excellent problem-solving skills • Mentored new employees on product presentation, proper customer interaction and computer system use to promote customer satisfaction/retention• Coached employees to develop the necessary skills for maintaining a high level of satisfaction, through S.M.A.R.T. goals and a connective style of leadership, which fosters an environment of teamwork• Supervised all daily operations including sales, installations and deliveries in a fast-paced setting by utilizing outstanding communication skills.• Organized large projects for sales events, such as Black Friday, to guarantee deadlines were met while promoting a positive and energetic level of engagement amongst team members• Analyzed sales data between stores to identify opportunities and implemented the solutions for maximizing revenueDepartment Manager January 2005- August 2007• Identified sales trends, ordered inventory and merchandized accordingly to promote a high level of sales• Mentored departmental staff to enhance product knowledge, selling skills and value to our customersSales Specialist February 2004- January 2005• Educated consumers on products and assisted with selections based on their needs• Interacted with a diverse customer base effectively in order to educate about available products and ultimately increase sales through creating a high level of customer engagement• Presented “How to Clinics” on weekends to educate the public about various home improvement projectsCommercial Sales April 2003- February 2004• Increased value to business customers through strengthening relationships by providing exceptional service