• Over 10 years building and leading successful customer service and product development/promotional teams• Successful track record of helping to drive year over year record sales• Resourceful, problem solver recognized for working cross functionally and building sustained, collaborative relationships internally at all organizational levelsSpecialties: Conflict and escalation resolution, team building, customer advocacy, creative concept and product development, branding and identity.Created exclusive consumer merchandise for first party game title franchises including:Mega ManResident EvilStreet FighterDevil May CryMonster HunterDeveloped concepts and managed product development from idea to completion on marketing assets and successful items like press kits, exclusive special and collector’s editions, exclusive apparel and merchandise including:Capcom logo apparel – a 1st for Capcom worldwideSuper Street Fighter IV Dojo EditionDead Rising 2 High Stakes EditionUmbrella Corp. UmbrellaWelcome To Raccoon City signDante's pendantUmbrella Corp. watchMega Man 25th Anniversary StatueStreet Fighter 25th Anniversary chess setShadaloo watchMega Man jacket