Darin Mccarthy Email & Phone Number

McCarthy Claims Consulting exists to support start-up and existing organization creating a foundation for scalable success.Start up Support-Regardless of whether you’ve launched your business or you’re in the “back of the napkin” stage, McCarthy Claims Consulting has successfully worked with companies in all phases of operation. Our expertise includes prelaunch operations review and analysis of both claims and non-claims operations, postlaunch analysis against expectations, nimble course correction analysis and long term strategic planning. Claim Operations Design/Analysis-Claims operations design is our passion. Many early-stage start-ups struggle to meet customer service goals in the midst of building the company and far too many claim leaders are willing to wait for technology. Creating processes, hiring gritty start-up minded talent and leading is our forte. We work closely with your claims leaders to craft a vision for claims operations regardless of the level of technology currently employed. Customer Experience Design/Analysis-Regardless of if your operations have launched or not, McCarthy Claims Consulting can craft a customer service strategy that is industry leading. Customer service operations require a keen understanding of process flow in relation to technological capabilities. Technology does not always replace the human factor effectively and the need for empathy, competence and clarity, delivered by passionate people, is paramount. Claims Auditing-McCarthy Claims Consulting offers claims auditing services for Property and Casualty claims nationwide for fronting carriers, reinsurers or independent MGA program audits. Assessments of claims team acumen, compliance, reserving practices, customer service and best practices available. Claim Management System Design and Evaluation-We offer insurance and claims related software creation consulting in relation to industry best practices as well as review of new claims system or claims related software analysis. Management/Leadership Consulting-To best ensure the longevity and success of any business organization there must be leaders who know how to manage processes and lead people through difficult or challenging times. Leading when things are great is not hard, leading when everything seems to be imploding is another story. McCarthy Claims Consulting is adept at strategic planning, anticipatory planning, authenticity and communications for leadership teams in any industry.

Listed skills include Strategic Planning, Team Leadership, Entrepreneurship, Investigation, and 2 others.

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  California State University, Chico

  History