My passion is to help people excel. My career started as a social worker for at-risk youth, which led me to inventing games that teach effective communication and collaboration. While doing training and leadership development, I was tasked with creating or turning around troubled teams. Ultimately, I led human resources and digital transformation, while continuing to manage customer experience. Currently, I consult on transforming People Teams/Human Resources - with a side hustle of writing books that help children effectively manage social and emotional challenges. I have been picky in my career choices, which has allowed me to work across several industries and in lots of different organizational functions. In the not-for-profit world I was an individual contributor, then team leader. In management consulting, I built and led teams that delivered training and organizational development consulting projects. (I also delivered Lominger certification courses.) My first Fortune 500 role was as the global head of OD and training. My first tech startup experience had me coding software, supporting sales, and managing implementation. In hospitality, I managed training, quality assurance, and the members of the future leaders program - before creating the business change management function. I built a customer experience team for a mortgage finance company before being promoted into the parent company. As a senior executive in the investment management firm, I was the head of training and human resources. Then I led Marketing and Communications. I built the digital innovation team as part of my continued focus on customer experience. My second stint at a tech startup put me in an advisory role. I implemented HR and managed contract approvals. I built out the processes and tools, then hired and managed Marketing, PR, and Sales. That leads us to my current roles: management consultant and children's book/game publisher. I built both companies from the ground up, I write the stories, I design the games (tabletop and mobile), and I oversee a small team of illustrators and a full-stack developer. My success largely hinges on my approach. I always open with an assessment of the process, tech stack, and people. I collaborate with peers and direct reports to identify measurable and observable objectives. I facilitate planning, project management, and communications/change management with my team. We start addressing gaps as we execute. Then we measure, monitor, and report so that we can adjust until everyone and everything is working great.How may I help YOU?
Listed skills include Talent Management, Leadership, Performance Management, Organizational Development, and 48 others.
