- Full time 40 hrs per week- Assist users with technical issues- Find and upload missing hearing Audio- install and set up hardware- install and set up Software- Set up new workstations- Troubleshoot hardware issues- Troubleshoot software issues- Handle SAPR requests- Set new user accounts- Troubleshoot DRAP issues- Troubleshoot VTC issues- Set up printers- Troubleshoot printers issues- Set up DAM Scanner- Maintain Roadmap Inventory- Assist Administrative Law Judges (ALJ) in the hearing rooms with video connections andcomputer access- Receive and process requests from the support staff to add or update claimantrepresentative information in CPMS. I review these requests and forward them to the RegionalITS for processing

- Full time 40 hrs per week- Administer, monitor, and maintain physical and virtual servers to ensure high availability and optimal performance.- Implement and manage virtual machines, including provisioning, backups, and resource allocation.- Perform routine server maintenance, updates, and patches to ensure security and stability.- Configure and troubleshoot network infrastructure, including routers, switches, and firewalls, to maintain seamless connectivity.- Utilize Azure services to deploy, manage, and scale cloud-based solutions, ensuring a secure and efficient cloud environment.- Implement and manage Endpoint Mobile Device Management (MDM) solutions to secure and control company devices and data.- Oversee Office 365 deployment, user management, and license allocation for an efficient collaboration environment.- Lead and mentor a team of IT professionals, providing technical guidance, support, and fostering a positive work environment.- Monitor and prioritize service ticket queues to ensure prompt and efficient resolution of IT-related issues.- Assign and dispatch service tickets to appropriate team members, ensuring equitable work distribution.6.Service Guide Creation:- Develop comprehensive service guides and documentation to assist employees in resolving common IT problems independently.- Keep service guides up-to-date with the latest procedures and troubleshooting techniques.Technical Skills:- Server Administration (Windows/Linux)- Virtualization Technologies (VMware/Hyper-V)- Network Infrastructure (Routers, Switches, Firewalls)- Microsoft Azure Services- Endpoint Mobile Device Management (MDM) Solutions- Office 365 Administration- IT Service Management Tools (e.g., Connectwise)- Team Management and LeadershipSoft Skills:- Strong problem-solving and analytical abilities- Excellent communication and interpersonal skills- Effective time management and organizational skills- Collaborative and team-oriented approach to work

Full time 40 hrs per week**Experienced E-commerce Operations Specialist**Efficiently manage Amazon Seller Central, Ebay, and Walmart platforms, ensuring seamless operations and maximizing sales. Diligently update product data, including images and descriptions, to optimize listing visibility and attract customers. Proactively resolve issues within selling platforms, adeptly handling chargeback claims, pricing errors, and inventory discrepancies for smooth transactions.Excel at troubleshooting and resolving challenges with Sales Applications like ShipStation and Seller Active, streamlining order processing and fulfillment. Create insightful sales reports to provide data-driven decision-making support to the management team. Skilled in managing contractors and vendors, fostering productive partnerships to enhance business efficiency.Proficiently handle diverse IT responsibilities, including workstation setup, network configuration, and administration of tech systems. Deliver top-notch end-user support and exceptional customer service, ensuring customer satisfaction and loyalty. Provide reliable technical support, resolving issues promptly to maintain uninterrupted operations.*Key Skills:*- E-commerce Platform Management (Amazon, Ebay, Walmart)- Product Data Updating and Optimization- Issue Resolution (Chargebacks, Pricing Errors, Inventory Discrepancies)- Sales Application Management (ShipStation, Seller Active)- Sales Reporting and Analysis- Vendor and Contractor Management- IT Support (Workstation Setup, Networking, Tech Systems Admin)- End User Support- Customer Service*Achievements:*- Consistently achieved high seller ratings and positive customer feedback.- Implemented efficient order processing methods, reducing fulfillment time by 20%.- Streamlined IT processes, resulting in enhanced system performance and reduced downtime.

Full time 40 hrs per week**IT Administrator**Experienced IT Admin skilled in data consolidation, vendor contract negotiation, and asset management. Provides exceptional technical support to office staff, ensuring data entry accuracy. Proficient in hosting Zoom meetings, setting up webinars, and delivering engaging presentations. Well-versed in Vmix and Sony Vegas Pro 18 for webinar and video production. Utilizes Adobe Creative Cloud, Photoshop, and Elgato Stream Deck to enhance multimedia content. Demonstrates expertise in on-site IT management.

Full time 40 hrs per weekExperienced Manager adept at overseeing diverse departments, including Sales, Customer Service, Tech Support, Warehouse, and Shipping/Receiving. Proficient in navigating e-commerce platforms such as Amazon Seller Central, eBay, and Walmart to optimize sales and brand visibility. Skilled in updating product data, including images and descriptions, to enhance customer appeal. Recognized for developing comprehensive training documents and conducting employee reviews to foster professional growth.Adept at policy review and implementation, ensuring compliance with industry regulations and enhancing workplace safety. Demonstrated success in delegating tasks across departments, while maintaining a focus on performance evaluation for sales and shipping teams. Expertise in managing inventory through the setup and maintenance of inventory management software like Seller Active and Ecomdash.Proven ability to analyze sales data, projecting future performance and implementing strategies to achieve departmental goals. Motivating and empowering teams to drive results and maintain positive customer relations. Proficient in project and team management, with a strong aptitude for vendor management to secure successful business partnerships.Summary:Seasoned Manager with extensive experience overseeing Sales, Customer Service, Tech Support, Warehouse, and Shipping/Receiving. Proficient in optimizing e-commerce platforms, updating product data, and creating training documents. Adept at policy implementation, performance evaluation, and inventory management. Skilled in motivating teams, managing projects, and fostering vendor relationships.

Full time 40 hrs per weekTech support Office 365/2016 supportSkypeOutlookExchangeRSA security tokensVPN SupportMy apps anywhere Windows 7/10 Avaya Bold 365Service nowARS Security consoleService ticketing Log me in rescue

Full time 40 hrs per weekTech supportOnline sales (Amazon, eBay, Walmart, Jet, Newegg, Sears, and AAASECURITYDEPOT.com)Customer relationsInstallationsRepairsLoss AnalysisBusiness monthly financial reportsCCTV ConsultationShipping and receivingDeliveries and pallet prep Networking WindowsDahua tech support tier 1 & 2Custom cabling Low voltage electricalDesktop supportPrinter setupWireless AP setup

Salto system setupMS Shift reportsPatrols Access control Incident report writing First aid Crowd control Event security Customer service

Create network maps and diagrams using Visio.Administrator to NUUO CCVT server and system.Administrator to Vincard hotel key system.Setting up WiFi access points. Adding terminals to network.Creating user accounts.VoIP setup.

Pro-actively ensuring the protection of merchandise, property and assets.Creating a safe and comfortable working environment for employees and visitors.Patrolling the hotel.Directing emergency vehicles and other traffic if a major incident occurs.Responding to emergency situations as they arise.Accurately reporting all incidents to senior managers.Preventing and detecting offences on site.Conducting searches of personnel and bags.Producing written reports.Arranging the escort of large amounts of money around the site.Monitoring and operating CCTV cameras and other recording systems.Undertaking investigations into reports of offences.Provide escort duties for staff at night.Using the correct radio voice procedure.Escorting individuals off the premises.Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service.Checking and validating business visitor credentials.Making sure that no unauthorised personnel enter restricted areas.Answering queries from guest of the hotel.Collecting statements and evidence in reported allegations.Accurately updating administrative records and sheets.Escalating incidents when required to.Carrying out inspections of hotel property.

Responsible for providing security services for customers and club members.Eacorting VIP customer.Control the situation of fight or accident and personnel.Listen and resolve customer's complaints and problems.Deploy and follow safety procedures.Prepare reports on incident and accidents.Assign rotation to security officers on shift. Resolve any issues related to the hotel and it's guest.Investigate any incidents that occur.Contain any and all incidents which could cause a negative experience for guest and customers.

Pro-actively ensuring the protection of merchandise, property and assets.Creating a safe and comfortable working environment for employees and visitors.Patrolling the hotel.Responding to emergency situations as they arise.Accurately reporting all incidents to senior managers.Conducting searches of personnel and bags.Producing written reports.Monitoring and operating CCTV cameras and other recording systems.Using the correct radio voice procedure.Escorting individuals off the premises.Checking and validating business visitor credentials.Making sure that no unauthorised personnel enter restricted areas.Answering queries from guest of the hotel.Collecting statements and evidence in reported allegations.Escalating incidents when required to.Carrying out inspections of hotel property.

Assist board members with any security related incidents.Investigate and document all incidents that occur on the property. Provide quarterly assessments of all security officers assigned to post. Request extra officers when needed. Serve as liaison for emergency services.Prepare training materials and assessment forms for new security personnel.Prepare daily reports of all activities and issues for the manager of the property.Conduct risk assessments.Train new security personnel.