My activities as Operations manager in NTH Mobile Payment are the following:✔ Achieve all goals within set time frames with best possible solutions for clients✔ Manage assigned services with the highest level of responsibility✔ Define suitable service levels✔ Manage all issues according to previously defined processes✔ Set goals and ensure the highest level of service performance by monitoring all aspects of the process✔ Profound knowledge of all elements as well as the overall picture used to provide recommendations that serve in the best interest of the client✔ Construct service improvement plans and then implement them✔ Collaboration with Account Mangers and Partner Managers✔ Achieving client satisfactionNTH Mobile Payment is a leading European provider for complete mobile solutions. We specialize in:☑ Mobile billing and payment in 70+ countries worldwide☑ Mobile messaging services that cover over 800 operators worldwideNTH Mobile Payment specialties:✔ Mobile payment solutions, Direct carrier billing, Premium SMS✔ Mobile messaging, BULK SMS✔ IVR technology, Premium rate voice numbers, Geo-local Numbers, Customer Care contact center