Emeai Field Service Director
CurrentReporting to the EMEAI Sales Vice President, I am responsible for ensuring the effectiveness of all after-sales activities, relating to the installation of the company's products, mainly within the Transportation & Logistics and Manufacturing sector throughout the EMEAI region, with direct reporting and I lead teams of Project Managers, Technical Support Engineers, Field Service Engineers and Back Office staff. Main responsibilities: • Ensure the effectiveness of all after-sales processes • Responsibility for Budget and KPIs • Continuous improvement (rationalization of processes and procedures, promotion and dissemination of a culture of continuous improvement throughout the team).