I host The Campus Rundown Show, a weekly live series on the Historically Black Since platform, streaming every Tuesday at 8 pm EST on Instagram and YouTube. Our show spotlights the vibrant HBCU campus experience by diving into topics that resonate with alumni, students, and supporters of HBCU culture. Through authentic stories and meaningful discussions, we foster strong connections within the HBCU community. Our Instagram and YouTube channels have achieved key engagement, demonstrating the reach and impact of our content. Increased Instagram and YouTube followership by 20% within six months through strategic content creation and targeted audience engagement.Boosted weekly live-stream viewership by 35%, achieving an average of 5,000 views per episode and a 50% increase in audience interaction rates (comments, shares, and likes).Delivered over 40 live episodes spotlighting HBCU culture, resulting in a 25% rise in alumni engagement and a measurable increase in donations to associated causes.Streamlined content production processes, reducing preparation time per episode by 30%, while maintaining high-quality, engaging material.These numbers reflect the growing audience who actively support and engage with the HBCU experience. I am incredibly proud of my team’s dedication to bringing these stories to life and expanding the platform’s reach. Together, we’re making strides to build a community that honors HBCU culture and celebrates its legacy, inspiring support and pride within the network.

Spearheaded community outreach initiatives, directly engaging with over 500 individuals to promote voter registration and turnout. • Conducted 10 educational sessions and facilitated 8 voter registration events, resulting in a 15% increase in registered voters within target areas. • Provided personalized assistance to 300 community members, successfully guiding them through the voter registration and ballot access processes. • Distributed 1000 educational materials and resources, ensuring informed participation in local, state, and federal elections. • Strengthened civic engagement by empowering diverse communities to exercise their voting rights, contributing to a measurable increase in voter turnout in 2024 in North Carolina.

Supported bookstore operations, assisting approximately 400 students and faculty members per semester with access to required textbooks and academic materials. • Organized and maintained an inventory of over 1,200 textbooks and academic resources, achieving a 98% accuracy rate in stock management and book availability. • Processed over 300 book sales and rental transactions each semester, ensuring accurate record-keeping and seamless checkout experiences. • Provided personalized assistance to 150+ students per semester, helping them locate course materials and navigate book rental or purchase options. • Contributed to a 10% improvement in bookstore operational efficiency through streamlined inventory organization and enhanced customer service.

Achieved 99% accuracy in processing over 400 transactions monthly, demonstrating attention to detail and reliability in cash handling.Optimized teller operations by independently managing cash stability and performing precise vault procedures.Enhanced service efficiency by flexibly operating drive-thru units, supporting balanced ATMs and TCDs, and maintaining accurate general ledger accounts.

Supported students' transition to college by providing academic, social, and personal guidance.Led group discussions on topics such as study skills, stress management, and test anxiety.Coordinated tutoring sessions, study halls, and community service projects.Assisted students with special learning needs, including those with disabilities and language barriers.Organized social and enrichment activities, and referred students to appropriate campus resources.Supervised students during campus activities, field trips, and enrichment sessions.

Mastered basic knowledge of deposit and lending products & services which assisted in achieving branch performance goals by exceeding weekly transaction accuracy benchmarks.Participated in bank-sponsored community activities and initiatives.Increased sales of financial products by 25% through outbound teleconsulting and personalized recommendations.Cashed checks and completed transactions in reconciliation with the bank policy. Entered transactions into the computer system and issued receipts. Achieved 95% first-call resolution on customer inquiries, enhancing customer loyalty and trust.Identified correct product types through need-based questioning to build and deepen customer relationships including determining needs and referring business partner.

Consistently surpassed monthly sales goals by 10%, generating over $1000 monthly through strategic product recommendations, and proactive customer service. Maintained strict compliance with loss prevention procedures and optimized inventory control processes, contributing to store efficiency and securityDemonstrated commitment to customer satisfaction, creating positive experiences that encouraged repeat visits and sales growth

Managed and operated radio communications equipment, ensuring seamless coordination between units. Developed technical proficiency in tactical communication systems