Technical Project Coordinator
Causa Justa :: Just Cause is a grassroots tenant rights nonprofit serving low-income communities in San Francisco and Oakland. • Designed, deployed, and monitored change management process to aid project planning, document upkeep, and communication, while the organization transitioned to working from home during the pandemic.• Managed cross functional teams and executive leadership in the development of a bilingual interactive tenant services website, to aid in reducing our tenant service hotline volume by 10% in the first three months; achieved a 20% reduction in calls within the first 3 months. • Forecast yearly expenses and manage monthly reporting on the $90k annual tech budget.• Spearhead organization wide digital security upgrade initiative , sourcing outside IT service vendors, implementing new password protection software, and developing digital security protocols. • Secure finances for organization tech initiatives.