Check out www.facebook.com/backspacestudiowa for images of my work. I'm also on Instagram as @BackSpaceStudioWA

Embedded in the Customer & Marketing Intelligence Solutions team of the Enterprise Data Solutions group in the Product & Technology division.

As product owner, I implement Agile and Scaled Agile Framework methodologies to successfully execute projects associated with the acquisition of new lines of business and new business processes, to ensure stability of sales, operations and marketing reporting.• Build extensive networks of internal business relationships for timely delivery of projects.• Facilitate and document requirements elicitation from business stakeholders to establish objectives for each quarter; collaborate to prioritize business objectives; create and maintain business objective roadmap for each quarter.• Decompose business objectives into workable units; solicit and incorporate feedback from team members to craft appropriate user stories. Document and track using Big Picture.• Prioritize user stories to ensure alignment with business objectives; create and maintain at least two iterations of work for team members. • Actively groom backlog of user stories in Jira to ensure priority and readiness to allow team members to self-serve beyond planned iteration work, resulting in accelerated delivery of working reporting objects in alignment with business objectives and priorities.• Conduct daily stand-up meetings with team members to identify impediments to work flow; work with partners to remove impediments to accelerate delivery of user stories.• Communicate progress on business objectives, user stories, roadmap and iteration plans to all parties on a regular cadence.• Analyze and provide ad-hoc aggregation of sales and marketing data to internal teams using SQL, Excel Pivot Tables, PowerBI, Azure, Teradata and other reporting tools.• Design, write and maintain complex SQL queries for timely delivery of data sets to analytics teams.

Guide cross-discipline teams to discover, define and implement reporting requirements for large, company-wide projects and initiatives. Gather, validate, and document reporting requirements. Provide production and distribution of ad-hoc sales reports as needed.

Currently on assignment as a business analyst at T-Mobile using SQL to mine data for ad-hoc executive and channel reporting; and providing ad-hoc business analysis.

Program manager for Visual Search feature, mining data to extend feature sets.

Compiled customer feedback and reported findings to executive management.

On assignment in Bing division as Program Manager II at Microsoft. I compiled, analyzed and reported on all customer feedback to executive and program management staffs.

I managed the online presence of this local yarn shop, assisted with stock keeping tasks and provided general knitting information to customers.

I am a founding member and past president. Our charter was to re-engage the vast population of AFS returnees across the nation in the continuing mission of AFS.

I synthesized customer verbatims into statistical information for use in developing Windows XP operating systems.

Managed a team of testers tasked with testing new iterations of MSN setup.

I developed and executed software tests against a PC-based inventory tracking system.

I was hired on contract to test MSN sign up and registration processes.