Darius Acker Email & Phone Number

Chattahoochee Hills, Georgia

Fairburn, Georgia

Develops and manages production schedules to support manufacturing capacities and meet on-time deliver goals and target gross profit marginsInterfaces with planning/purchasing, warehouse, production, QC, QA, inventory accuracy, IT packaging and shipping to meet production requirements and on-time delivery of finished goodsPlans materials to support production, validation, process development, and other activities as requestedMonitor inventory performanceProvide forecasted production and shipments on a monthly basis in coordination with production analystCollaborate with QC and QA to ensure work orders are released in time to meet production needs and shipment requirementsMonitor historical production times to ensure setup and run times are aligned in the prioritized schedule and line capacityCollaborate with the account managers to ensure schedule changes can be supported by raw materials availableReceives and enters customer and work orders into ASCTracks and provides updates on open ordersOpenly interact with account managers to provide support and updates regarding supply of their ordersPerforms other duties as assigned

Fairburn, Georgia

-Troubleshooting- Collect and Analyze Data to resolve product issues-Perform repairs of unit down to component level -Building and configuring new network hardware-Diagnose technology issues and execute solutions Identify and improve the process of assessing, testing and performing repairs -Test fail sequence analysis

Greater Atlanta Area

Managed and executed full support for regional CRM (Customer Relationship Management) Database Managed client account information within CRM Database Supported America and Canadian markets for indigo and ink jet high production systems Consulted with various levels of upper management on relationship retention initiatives for American and Canadian markets Organized and implemented various marketing campaigns to develop new business opportunities Coordinated with different lines of business partners to organize digital press trade show expos Consulted with prospects on end to end print production solutions Created and executed presentations for business initiatives within the global print market Consulted with upper level management on department process improvement initiatives

Charlotte, North Carolina Area

Managed company wide CRM (Customer Relationship Management) system Developed and implemented customer service processes for existing and new clients Managed company design and development processes Organized and implemented company wide presentations/consultations with existing and new clients Coordinated with programming team on logo and graphic art design/development Created company wide proposal documentation and responded to government RFPs (Request for proposals) Developed and facilitated CMS (Content management systems) training sessions for internal team members and external clients

Greater Atlanta Area

Coordinated with team in print planning, screen prep, packaging, assembly, and logistical graphic projects Assisted management with various company wide projects Collaborated with team members on color management projects, banners, and logo designs