Darius Davis Email and Phone Number
Darius Davis work email
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Darius Davis personal email
At ENGIE North America Inc., my expertise in transaction management has been vital in optimizing operations and enhancing customer relationships. My role encompasses manufacturing process improvement and leveraging analytical skills to navigate complex challenges.Previously, as an Investigative Specialist Flex at Amazon, I contributed to safeguarding the integrity of transactions and customer experiences. This journey has honed my ability to dissect intricate problems and devise strategic solutions, underpinning my commitment to operational excellence and continuous growth.
Engie North America Inc.
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Transaction Management AnalystEngie North America Inc. Oct 2023 - PresentHouston, Texas, Us
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Operations AnalystAmigo Energy Apr 2011 - Jan 2014Us■Proactively manage the relationship with key contacts at the various utilities in the markets in which we are operating; act as initial point of contact with each respective utility ■Oversee and execute enrollment of customers with the utilities, manage exceptions and rejections; resolve and communicate enrollment issues with the larger business team (sales, supply, portfolio management, etc.) ■Complete account setup in billing system, track and update account status across multiple systems. Through day-to-day interaction with regional business resources, work with the broader operations team to address and resolve a wide variety of operational issues ■Work across departments to resolve account billing issues and resolve work items ■Handle internal inquiries related to customer issues, including, but not limited to enrollments, drops, reassignments, and first bills ■As they develop new products and services, act as Operations point person for the sales teams ■Provide input on new processes to facilitate automation and improved efficiency ■Manage key administrative functions related to the operating of the company -
Operations AnalystJust Energy Apr 2011 - Jan 2014Houston, Texas, UsThe Operations Specialist position is responsible for performing duties that include but are not limited to enrollments, renewals, accounts management, billing, transactions, accounts receivables, products and pricing for the company, utilizing the, billing system, and various other internal systems. Work closely with Operations team and members of the Customer Care group to coordinate switching, enrollment, and billing activities. At this company, the operations position performs many different activities in multiple markets and systems, so it will be important for a candidate to have the ability to multitask effectively. •Process account transfers, move-outs, and disconnections •Billing, AR functions, transactions, and/or contract fulfillment based on departmental needs•Account management •Create and manage MarkeTraks •Assist with projects in different markets -
Escalations SupervisorBounce Energy May 2005 - Apr 2009Houston, Tx, Us• Accurately and positively informed customers about the Bounce Energy product• Responded to inbound calls, chats and emails regarding customer accounts including billing and complaints• Well trained on the policies and procedures of the PUC and BBB• Trained new employees according to standard operating procedures.• Proficient in ERCOT
Darius Davis Skills
Darius Davis Education Details
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Dwight D Eisenhower High SchoolHigh School Diploma
Frequently Asked Questions about Darius Davis
What company does Darius Davis work for?
Darius Davis works for Engie North America Inc.
What is Darius Davis's role at the current company?
Darius Davis's current role is Transaction Management Analyst @ ENGIE North America Inc. | Manufacturing Process Improvement.
What is Darius Davis's email address?
Darius Davis's email address is dd****@****rgy.com
What schools did Darius Davis attend?
Darius Davis attended Dwight D Eisenhower High School.
What skills is Darius Davis known for?
Darius Davis has skills like Call Centers, Customer Service, Process Improvement, Management, Microsoft Excel, Data Analysis, Team Leadership, Microsoft Word, Sales, Energy, Analysis, Invoicing.
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