• First point of contact for the user community supporting issue validation and scoping and facilitate communication between users and IT organization through issue resolution• Plan, execute analysis and implementation of future functionality usage within the WMOS product in concert with business users and IT members• Implement WM Configuration; locations, printer, wave templates, and maintain Configuration log• Partner with Operations to trouble shoot and optimize operational processes by understanding their connection to system activities• Provide critical data for business and translate to DC staff in a practical manner, partnering to develop recommendations and solutions• Smoothly interface with business partners to elicit and document requirements that may cross multiple functional areas and identify gaps• Manage projects involving supply chain• Provide on and off hour support as necessary for both East and West Coast operations• Participate in functional portion of system issue resolution Perform diagnostics of problems, troubleshoot and develop technical solutions for customer problems related to WMOS

The WM Specialist plays a key role in supporting and driving the warehouse management system and continuous improvement in all areas of the operation. This position prioritizes and directs warehouse system related projects in the area of distribution warehousing.

The Labor Management Specialist position plays a key role in supporting Labor Management and any warehouse process improvement projects.

• Pulled materials per requisition to fill orders using voice picking equipment• Verified orders, arranging delivery of warehouse materials to loading platform.• Scan labels using finger scanner.• Follow simple voice commands to fill book orders.

• Ensured maximum equipment efficiency to meet client demand and expectations. • Performed operations pertaining to machineries for filling and packaging items.• Adjusted machine temperatures and pressure according to item types.• Reset machines in the event of errors along with fixing them if a malfunction occurs.• Identified and removed damaged packages from the assembly line.• Weight and inspected products to ensure they conform to standards.• Monitored production line and fix problems occur due to pile-ups and jams.• Attached identification labels in order to make them ready for shipping.• Reported production output, defect data, machine issues and material problems to preclude issues that affect production numbers.• Knowledge of drug manufacturing and packaging processes, product development life cycle from sampling and inspection through warehouse distribution. • Performed line clearances, trained to clear filling/inspection/packaging lines with adherence to quality standards and policy.

• Wore brand clothing to showcase apparel and accessories.• Assisted customers with sales and answered questions about products, services, merchandise and ensuring customer satisfaction.• Delivered exceptional cashier service through excellent customer servicing, sales and transactional processing.• Organized stock shelves, clothing racks and maintained shop floor displays.• Instrumental in Abercrombie & Fitch hiring recruitment process through verbal and visual demonstration.