Darius Johnson Email & Phone Number

Lumberton, North Carolina

Communicated regularly with administration and teams throughout the office to identify needs and goals. I successfully managed a project to maintain the Patient Centered Medical Home (PCMH) recognition and assisted the office manager in the Blue Quality Physician Program (BQPP) recertification. On a monthly basis, I analyzed patient quality data and.

I managed a multi-line phone system to schedule appointments and completed check out for 70-100 patients daily. Additionally, I verified insurance eligibility and benefits to ensure accurate collections and thoroughly explain plan benefits to parents.

I led implementation projects for a SaaS product while consulting closely with medical practices of various sizes. Additionally, I worked to optimize internal processes focused on customer throughput and developed documents to assist in on-boarding new team members.

Chapel Hill, NC

I led a team of 18 student staff members and supervised all community desk operations to include audits, schedules, budgets, and more. In implementing changes to workflow processes, I was able to improve the efficiency of front desk operations and streamline the fulfillment of requests by residents.

Chapel Hill, NC

I planned programs to foster an inclusive community throughout the residence halls, while remaining within the constraints of a semester budget. In addition to conflict mediation efforts, I served as a private resource for residents for personal and/or academic advice.

San Jose, CA

• Evaluated the effectiveness of mitigation and process improvement efforts in various departments.
• Collaborated with project managers and key stakeholders across various departments in the health system to determine actionable recommendations.

Lumberton, NC

• Ensured the safety of employees and customers by performing safety audits.
• Solely managed shifts and a crew when opening and closing the store.
• Improved crew member morale through positive reinforcements while promoting unity.
• Performed inventory counts and finalized weekly paperwork.
• Implemented a process for customer complaint tracking and refunds.
• Provided a pleasurable experience and environment for all customers.

Doctor Of Medicine - Md

Activities and Societies: Kenan Urban Scholar, Student National Medical Society (Treasurer), Bloomer Hill People's Clinic (Clinic.

Master Of Business Administration - Mba

Activities and Societies: Consortium Fellow

Bachelor Of Science - Bs, Psychology

Activities and Societies: Phi Sigma Pi National Honor Fraternity, Honors Carolina, Carolina Covenant Peer Mentor, Pogue Scholar.

Bachelor Of Science - Bs, Health Policy And Management

Associate Of Science, College Transfer

Diploma