Darius Maldonado Email & Phone Number

Stanford, California, United States

• Managed escalations and aided call center for requests throughout all of Stanford hospitals
• Updated and created standards of work for 30+ team members
• Assist supervisors to schedule 30+ employees to ensure optimal service is provided to customers, and limit the need for overtime
• Complete cycle counts and supply inventory daily
• Collaborate with Supply Chain partners to address delivery disruptions, resolving 200+ unique products, and ensuring that the right product is available for patient care
• Main POC during the weekend when management was not in office/on-site

Sunnyvale, California, United States

• Conducted weekly price corrections as received by upper management
• Ensuring customer knowledge of new electronic products
• Implement quality checks on products as they are received
• Learn and teach both staff and customers of new technology shortcuts and uses

San Jose, California, United States

• Assisted with customer requests
• Trained and assisted teammates with register handling
• Conducted daily food and drink supply auditing as per FIFO regulations
• Responsible for creating schedule for team of 15