Darius Maldonado Email & Phone Number

Stanford, California, United States

• Managed escalations and aided call center for requests throughout all of Stanford hospitals• Updated and created standards of work for 30+ team members• Assist supervisors to schedule 30+ employees to ensure optimal service is provided to customers, and limit the need for overtime• Complete cycle counts and supply inventory daily• Collaborate with Supply Chain partners to address delivery disruptions, resolving 200+ unique products, and ensuring that the right product is available for patient care• Main POC during the weekend when management was not in office/on-site

Sunnyvale, California, United States

• Conducted weekly price corrections as received by upper management• Ensuring customer knowledge of new electronic products• Implement quality checks on products as they are received• Learn and teach both staff and customers of new technology shortcuts and uses

San Jose, California, United States

• Assisted with customer requests• Trained and assisted teammates with register handling• Conducted daily food and drink supply auditing as per FIFO regulations• Responsible for creating schedule for team of 15