Darius Mcbride Email & Phone Number

Richmond, Virginia, United States

Completed in-depth investigations of accounts with claims of identity theft using tools such as LexisNexis, ThreatMetrix, Stripe, and EmailAge.Identified issues and trends using problem-solving skills while workingalongside other departments.Assisted with the launch of the Fraud and Disputes Intake & Resolutions Department which included establishing.

Richmond, Virginia, United States

Delivered best-in-class customer service and account management to Virginia Lyft drivers in a fast-paced, evolving environment by quickly identifying and solving problems, which involved sourcing data from multiple databases to identify root causes.Collaborated with cross-functional partners on Lyft’s Rental programs work by consulting as a field.

West Point, New York

Assisted in operating the Concession operations at various Army Athletic events.Supervised stands with 2-30 employees and volunteer groups, depending on the event. Setting the pace and working with employees, and volunteers.