-Manage all aspects of the restaurant’s digital operations, including online orders, delivery logistics and customer feedback.-Implemented a customer feedback system, resulting in a 20% improvement in customer satisfaction scores.-Led the development and execution of digital marketing campaigns, increasing online engagement and visibility by 25%.-Collaborate with management to optimize order processing and delivery times, contributing to a 30% increase in online sales.

-Recognized as a Top 5% salesperson in one of the most heavily trafficked Nordstrom stores in DFW. -Develop relationships with prospective customers, recommending appropriate luxury items resulting in $600K in new revenue and becoming a Nordstrom Paysetter. -Train and develop new sales team members in product knowledge, selling techniques and company procedures.-Collaborate in a team environment to increase personal sale goals & company revenue.

-Collaborated with business stakeholders to gather and document detailed requirements for systems enhancement sand new features. -Successfully implemented a new identity authentication system, resulting in a 25% improvement in locating potential terrorist attempting to gain access to restricted facilities and technology.-Provided end-user training and support, contributing to a smooth transitions into new systems.-Assisted in troubleshooting and resolving technical issues, enduring optimal system performance and user experience.

-Conducted detailed analysis of sales data, market trends, and customer behavior, providing actionable insights for strategic decision-making.-Developed and delivered comprehensive reports and data visualizations to senior management, enabling informed business strategies.-Collaborated with stakeholders to define project scopes, objectives, and success criteria for software development initiatives.-Worked closely with software development teams to translate business requirements into technical specifications and solutions.-Played a vital role in the continuous improvement of data analysis processes and methodologies, enhancing the accuracy and reliability of insights.