Darius Holmes Email & Phone Number

California, United States

California, United States

United States

• Improving AI response accuracy and clarity across multiple programming languages, resulting in a 20% reduction in case redos and recognition as a top 10 % performer.• Guiding multi-modal AI's visual complex reasoning through conversation crafting, addressing 1-2 hallucinations per task, and ensuring responses align with image details, achieving 100% accuracy.• Ensuring the accuracy of AI responses, particularly in challenging domains like complex historical events and data-heavy charts by meticulously correcting hallucinations and factual inaccuracies.• Improved the performance of weak AI models interacting with rich text formats by crafting and editing 75+ system prompts, creating knowledge bases, and ensuring answers are compliant with guidelines.• Provide constructive feedback to the writing team, improving writing, metrics, and style.

California, United States

• Trained a multi-modal AI model for a leading search engine, utilizing natural language processing and data analysis techniques to evaluate audio recordings and provide detailed feedback on generated responses.• Improved the efficiency and safety of a leading social media platform by training multi-modal AI models to effectively respond to user requests, leveraging natural language processing to identify inappropriate prompts and handle edge cases, ensuring a positive user experience.

United States

• Evaluated AI assistant to guide users in web development tasks.• Identified and resolved a specific bug within a code snippet.• Tested AI assistant's capabilities with real-world scenarios.• Collaborated with AI assistant to troubleshoot and fix bugs.

United States

• Quality Assurance: Maintained service-level agreements (SLAs) for customer contracts, ensuring timely delivery and high-quality results.• Performance Evaluation and Improvement: Conducted comprehensive quality assessments of AI trainers' outputs, identifying areas for improvement and providing targeted feedback.• Process Optimization: Developed and implemented quality control charts to track project progress and identify potential bottlenecks, leading to increased efficiency and improved outcomes.• Training and Mentorship: Designed and delivered training programs for AI trainers, focusing on skill development and performance enhancement. Provided ongoing mentorship and support through regular one-on-one meetings.• Team Accreditation: Led trainer accreditation processes to ensure consistent quality and adherence to best practices across the team.

Fremont, California, United States

• Audited 2 Tesla warehouses, resolving 25-50 SQL database discrepancies per shift to ensure inventory accuracy and production continuity, mitigating material handler errors.• Reduced inventory inaccuracies from nearly 100% (300+ parts) to 10% by implementing increased oversight by leads and supervisors in material handling, including disciplinary actions for repetitive infractions.• Utilized data analysis tools to generate actionable reports, maintaining inventory accuracy, informing shift prioritization, and preventing production disruptions.• Resolved 2-3 delivery issues per shift, ensured accurate inventory counts, and collaborated with warehouses to optimize material handling and prevent production disruptions.

Palo Alto, California

• Spearheaded the development and implementation of standardized workflows for VR, Watch, and TV Android app reviews, improving efficiency by an estimated 30% and reducing case backlog by 25-50 cases per shift.• Conducted high-profile escalation reviews by addressing critical policy violations in apps, ensuring user safety with targeted enforcements, personally removing 1,000+ malicious apps during the 10,000+ app sweeps.• Collaborated with the Scaled Abuse team to analyze app code and identify policy-violating SDKs, contributing to data-driven decisions and enhancing Google Play security.• Established direct communication channels with cross-functional teams, reducing case handle time by 1-2 days.• Reviewed and enforced Google Play Store policies on an estimated 30,000+ apps, contributing to a safer and more secure app ecosystem.• Efficiently managed 40-55+ cases daily, including 20-25 internal escalations, ensuring timely resolution and providing developer support.

Palo Alto, California

•Review the apps in given time in accordance to the policies set by the client •Maintain high quality reviews •Maintain the turnaround time on app reviews •Keep up to date on the policy changes •Handle sensitive material •Ability to escalate when needed according to the process •Keep knowledge of current affairs up to date (specifically American culture)•Experience with Android Operating System•Trained and Certified with tools related to workflow

Santa Clara, California

•Telephony wiring with multiple configurations.•Residential Coaxial cable routing, installation, maintenance, and repair.•Data Networking Fundamentals.•Home Network routing, installation, maintenance, and repair.•Defensive Driving•General Safety

San Jose, Ca

Bank tellers take responsibility for greeting patrons, handling transactions, explaining services, and answering questions about bank policies. Most common job functions include assisting bank patrons with deposits and withdrawals. While working at Chase I've gotten to learn five keys to customer service to which I apply on a daily basis. •Do the Right Thing•Own the Customer Issues From Start to Finish•Exceed the Expectations-Always be Courteous and Professional-Build Lasting Relationships

Valley Fair Mall, Santa Clara, Ca

•Floor Manager on Duty•Cashier Supervisor•Assist on the sales floor•Monitor and manage stock quantities•Visual merchandising•Handle customer complaints

Valley Fair Mall, Santa Clara, Ca

•Assist customers in sunglass selection•Repair sunglasses•Demo sunglasses

Mission College, Santa Clara, Ca

•Counsel students both academically and with personal strife.•Monitor and manage counselor's schedules and book appointments when applicable.•Maintain a clean office environment, replenishing documents when needed.

Mission College, Santa Clara, Ca

•Repairing and updating the computers on campus•Assisting in any technical errors that may occur throughout campus

Santa Clara, Ca

•Explain and sell hardware •Clean the store•Stock the product•Manage the lumber yard

Bachelor Of Science - Bs, Human Services Counseling Psychology

Bachelor's of Science in Human Services with an emphasis on Counseling Psychology and Business

Psychology And Sociology

Activities and Societies: Circle K International