Multi-Site leader of Midwest Amazon Fresh operations.

Site Leader

• Scaled Amazon Fresh in East Bay, CA market through logistic data mining, increasing volume from 30% YOY to 120% above capacity• Maintained a 98% PDR (perfect delivery rate) across multiple sites; increase in 16pts vs YA• Restandardized fulfillment center outbound batching process, resulting in a 30min decrease and an increased order volume by 33%• Leads 5 direct reports and 410 associates across multiple work sites (Sac, SF, and Berkeley)• Consolidate information from different sources to determine daily load plan requirements for the facilities, then adjusting and executing accordingly• Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix• Communicate with internal and external suppliers and logistical partners using all communication channels available

• Plan and implement training plans for 1200 soldiers across 4 states and multiple units• Lead specialized teams for administrative audits; integrate with unit administrative command• Collaborate with Unit Commanders to ensure unit health readiness through data tracking programs• Provide counseling and feedback to new recruits and newly promoted soldiers• Deliver on key business processes including career pathing and development programs

• Hire and develop talent through strong routine base training and culture; promoted 3 people internally• Identified operational error and executed plans to reduce store and district shortage by $200k• Increased overall assets protection metrics by 320% across 4 reporting platforms• Piloted beauty program which targeted high shortage areas through new merchandising programs to help increase sales and visibility strategy • Managed flexible format store which held top AP & Sales metrics in 1900+ stores• 8 AP Supervisors, 32 AP team members reporting; $165M store. Worked directly with Law Enforcement and other ORC organizations to create new strategies to implement group wide.

• Increased arrest rate by 650%; lead group in arrest for FY 2014• District Asset Protection trainer (7+ stores) and group resource (+62 stores)• 4 direct reports; $50M store . respond to online & retail fraud involving credit cards and sensitive information that has been breached and problem solve utilizing appropriate tools and chain of command.

• Updated development and leadership program for AP training• Conduct arrests district wide while deployed to several surrounding stores• Collaborated with cross functional peers within store to decrease shortage by $110k

• Report preparation and documentation• Secure the store and the grounds from potential theft • CCTV Specialist