Technical Assistant
CurrentWork with various members of RISD, including administrators, teachers, librarians, PTA sponsors,iTeam, and Technology Management Services to provide technology support at the campus level.Communicate verbally and in writing with campus administration, staff, and central office personnel.Facilitate/Implement campus Technology Lab logistics, including maintaining a safe and clean labenvironment where applicable.Facilitate/Implement campus 1:1 device logistics: spreadsheet management (serial number, class,username, etc.), manage excess devices and accessories on campus, and complete managementduties in a timely manner.Inventory all campus classroom technology, including beginning of year and end of year foraccountability.Setup, maintain and troubleshoot campus technology hardware, including computers, printers,cameras, televisions, iPads, and other peripherals.Troubleshoot and problem-solve different technologies for solutions.Organize student devices for beginning of the year distribution and end of year collection.Ensure technology is in working order to promote the integration of technology in the teaching andlearning process (example, resetting passwords) using appropriate applications such as JAMF, Googlefor Education Administrative panel, Apple School Manager, and Active Directory Users andComputers.