Darius Brown Email & Phone Number

Mooresville, North Carolina, United States

Sovereign Royal provides premium professional services to empower individuals and businesses. Our expertise includes notary work, loan signings, commercial protesting, transaction coordination, lead generation, apostilles, and estate planning signings. We simplify complex processes and deliver precise, seamless solutions, ensuring every client receives exceptional support for their critical transactions.As CEO of Sovereign Royal, I lead with vision and strategy, ensuring our services consistently exceed client expectations. I oversee operations, foster strong client relationships, and drive innovation to meet evolving market needs. By empowering my team and prioritizing integrity and efficiency, I ensure Sovereign Royal remains a trusted partner for businesses and individuals alike.

Largo, Florida, United States

As a Closer for TDMG, I was responsible for closing inbound sales leads and converting them into customers. I functioned as a home warranty salesman, providing assistance to potential customers who were interested in home warranty plans. I was responsible for closing leads that came in through direct mail marketing campaigns and successfully signing them up for our plans. I was also responsible for providing excellent customer service, answering any questions they may have, and addressing any concerns they had. Additionally, I was responsible for meeting and exceeding sales goals and targets, and ensuring that all sales activities were compliant with state and federal regulations.

Remote

Responsible for closing inbound sales leads and making outbound calls to potential clients. I assisted business debt adjusters in opening new accounts and provided guidance on sales. I also gained knowledge of sales techniques through online courses and books. I was a 1099 contractor and worked remotely with different opportunities in freelance and company projects, ensuring timely and accurate sales processes.

Lakeland, Florida, United States

Was responsible for maintaining and organizing the company's loan files and records. I also assisted customers in completing loan applications and provided guidance on loan options and requirements. Ensured compliance with state and federal regulations, and collaborated with other departments to ensure timely and accurate loan processing.

Richmond, Virginia, United States

Provided excellent customer service to subscribers through various channels such as phone, email, and live chat. Duties include answering customer inquiries, troubleshooting technical issues, and providing accurate and timely information.

Lakeland, Florida, United States

Provided support to customers by answering their questions, addressing their concerns, and resolving their issues. This included troubleshooting technical problems, providing information about products and services, and handling billing and account inquiries. I also assisted customers with account management and made recommendations for products and services that would meet their needs. I was committed to delivering excellent customer service and worked to create positive interactions with each customer. Additionally, I was responsible for maintaining accurate and up-to-date customer account information in the system and ensuring compliance with company policies and procedures.

Lakeland, Florida, United States

Was responsible for ensuring that customer inquiries were addressed in a timely and accurate fashion, while also maintaining up-to-date knowledge of company policies regarding payments, returns, and exchanges. I also collected customer feedback, making process changes, and exceeded customer satisfaction goals. In addition, I was responsible for directing inbound calls in phone queues to improve call flow and answering a high volume of calls from concerned customers regarding account information and service production. I employed a calm and professional manner to resolve any issues and guarantee customer satisfaction.

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies

High School Diploma