My Job was to bring customers into the dealershipAssist families into finding the vehicle Set schedules and follow up with customers via phone.

Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the areaHandle all returns courteously and professionallyDetermine customer needs based on personal features and other customer preference related factorsDemonstrate knowledge of store products and services to build sales and minimize returnsSuggest additional merchandise to compliment customer selectionOffer to call other locations if merchandise is unavailable within storeOffer to put purchase on customer’s Macy’s charge account toward the end of the shopping experienceReinforce customer’s selection and package merchandise with careInvite customers to come back and thank them by name whenever possibleResponsible for achieving personal sales goals and Star Reward goalsMaintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our storesUse clientele program to maintain customer profile and contact information to increase personal salesHandle more difficult customer requestsBe knowledgeable of and perform sales support functions related to POS proceduresDevelop extensive product knowledge by reading current vendor tags and pamphletsAttend additional training classes in order to communicate product benefits to the customerBe aware of back stock and fill as neededBe aware of current promotional events and salesMaintain good housekeeping standards

Keep merchandise organized and accessible.Maintain a clean, great-looking store.Quickly and accurately respond to merchandise requests.Help drive sales by pulling merchandise quickly and accurately.Place items on shelves and sales floor.Lift 40 pounds repetitively and assist with heavy merchandise.Move merchandise safely using the proper equipment.Use technology to read instructions and enter information.Use excellent planning and organizational skills.

Coaching, and motivating my team to drive sales that deliver exceptional customer serviceEnsuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales serviceDelivering sales, customer experience, merchandising, visual, and operational expectationsAct as a partner between customers, sales associates and store leadershipAbility to learn and share expertise of products and trends to fit customer’s needsMaintains an awareness of all product knowledge, and current or upcoming product / trendsContributes to a positive and inclusive work environmentmaintained inventory/ controlled shrinkHelp and sell merchandise to customers. Greet customers and show them the sales and new items we have available. Sweep and clean during closing time. unloading trucks, stocking shelves, and assisting on the sales floor. Needed to perform numerous physical tasks including repeated lifting, bending, and reaching throughout the shift.

Forklift Certifiedhandled the inventory control and supply chains as a warehouse helper, shipping and receiving clerk or traffic coordinator.Sort and organize merchandise so that it can be easily located.Knew the functions of each department, as they often work throughout the warehouse and perform work for other departments.kept record of items received and damaged merchandise returned.tags and places stock inventory as it is received from vendors.maintain quality control standards by checking items as they come in.

take orders and make coffee, tea, and other drinks to customer specifications. Also operated cash registers and credit card machines. Field customer complaints or questions. I cleaned coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift. Worked to maintain good customer relations and speedy delivery of all beverages as well as completed assigned task from management every day. I also helped out with handling the shipment and processing it.

worked as a cashier but mostly made coffee beverages and operated the espresso machine along with making smoothies and brewing ice coffee. I also restocked the soda coolers and the the sandwich and salad coolers as well.

Suggestive sellingRestocking and displayCash handlingLoss preventionWorked in variety of venues including shops, carts and street vending