Dariusz Staniszewski Email & Phone Number

Kraków, Pl

Kraków, Pl

Kraków, Woj. Małopolskie, Polska

Lead the design, implementation, and deployment of ServiceNow CMDB, ITOM and CSDM solutions for all Capgemini clientsServe as Global SME for Service Configuration Management processDevelop and implement strategies and best practices for the CMDB process delivery and its sustainabilityProvide leadership and guidance to consultants, developers, project teams and sales teams focused on ServiceNow CMDB/ITOM productsEnsures alignment of CMDB/ITOM/CSDM with business needs and goalsEstablish and maintain positive business relationships with clientsAssist in Sales proposals and offerings for current and new customersManages effective and smooth transition to ServiceNow CMDB/ITOMEnable effective communication and collaboration between development teams and clientsConfigure and customize ServiceNow CMDB, ITOM Discovery, CSDM and Service mapping to meet client needsConduct audits, reviews and health checks on the state of CMDB, it's health and process maturityEvaluate, analyse and run comparisons against other data sources and CMDB to increase it's accuracy and completenessSupport the run teams in the delivery of complete and accurate CMDBDrive improvements initiatives related to CMDB and ITOMCollaborate with other ITIL processes on proper use of CMDB data and it's integrationsProvide recommendations and guidance to clients to enable higher maturity levels om the CMDB oriented processesDevelop training materials and conducts sessions and knowledge sharing activities to all stakeholdersPromote and educate on the Service Asset and Configuration processes to both internal and external customers

Kraków, Woj. Małopolskie, Polska

Global role responsible for an oversight on all SACM accounts in EU region.Serve as a SACM Subject Matter Expert, providing guidance on processes design and delivery.Providing architecture and design advice with respect to CMDB development based on specific business requirements and industry standards. Engaged in maturity reviews, health checks and potential automation Evaluating, defining, developing and deploying support processes and enhancements to existing processes for multiple accounts.Design, build and support for CMDB products.

Kraków, Woj. Małopolskie, Polska

Providing architecture and design advice with respect to CMDB development based on specific business requirements and industry standards. Design, build and support for CMDB products. Serve as a SACM Subject Matter Expert, providing guidance on processes design and delivery. Evaluating, defining, developing and deploying support processes and enhancements to existing processes. Focused on building, maintaining and delivering Service Impact Models over ADDM (BMC Discovery) and Service Now.

Overseeing the SACM Process, lifecycle and inventory of CIs in CMDB with special focus on Service Impact Modelling and its sustainability. Working directly with data owners, processes and vendors to ensure the integrity and accuracy of the data. Performing audits, reviewing accuracy and completeness of the information’s stored in CMDB as well as developing and implementing improvements for the process.

Kraków, Woj. Małopolskie, Polska

Focused on process improvement, automation, development of automated reports. Responsible for auditing the data in CMDB, identifying discrepancy, corrections, E2E SLA and ad hoc reporting on CMDB. Closely working with Change Management and other processes on their integration and usage of CMDB data as well as with customer on any queries related to the state of CIs and CMDB.

Kraków, Woj. Małopolskie, Polska

Focused on process improvement, automation, development of automated reports. Responsible for auditing the data in CMDB, identifying discrepancy, corrections, E2E SLA and ad hoc reporting on CMDB. Closely working with Change Management and other processes on their integration and usage of CMDB data as well as with customer on any queries related to the state of CIs and CMDB.

Kraków, Woj. Małopolskie, Polska

Focused on high quality data recording in CMDB, reporting based on Business Objects, developing a CSIP for SACM, assisting with Quality Assurance over SACM data, providing trainings related to CMDB, SACM and ITSM as well as maintaining good business relationships with 3rd party vendors and IT service providers.

Kraków, Woj. Małopolskie, Polska

Responsible for LEAN implementation and sustainability, potential wastes investigation and elimination as well as visual management and A3 trainings.

Kraków, Woj. Małopolskie, Polska

Responsible for providing software/hardware incident diagnosis and resolution, logging, prioritizing and escalating incidents and overall 1st line of communication with users as their IT support.

Melbourne, Australia

• monitoring and managing staff • managing, repairing and maintaining properties • responding to tenants or company requests • IT assistance

Wakefield, Zjednoczone Królestwo

• line monitoring and maintenance • quality monitoring and assessing • maintaining records

Castleford, Zjednoczone Królestwo

• warehouse supervising and goods monitoring • ordering and distributing goods throughout production lines • inventorying goods • maintaining and registering records

Advanced Diploma, Hospitality Management

Education record