Dariusz Witkowski Email and Phone Number
Dariusz Witkowski work email
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Dariusz Witkowski personal email
Dariusz Witkowski is a Service Delivery Manager at T-Mobile Polska Business Solutions at T-Systems Polska. He possess expertise in telecommunications, mpls, ethernet, management, it service management and 13 more skills. He is proficient in English. Colleagues describe him as "for more than 2 years I had the great pleasure to work very closely with Dariusz. He is one of the more talented young people I have ever met in my carrer. He is 200% engaged in his work, commitment is not only a word for him, it's a concreet value, and absolutly not afraid to face new situations or to manage to solve problems. Every day, it was a great pleasure to work with him, to trust him and also to be sure that results will come on time whatever if the pressure was on him."
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Service Delivery ManagerT-Systems Polska Oct 2016 - PresentWarsaw, Masovian District, PolandResponsible for contract management, service delivery and respective agreement fulfillment for most important and valuable Customers on operational level; comprehensively controls service delivery regarding quality, time and dedicated budget; ensuring service delivery in a scope, quality and volume as contracted; securing and development of existing client deals; new Customers projects and transition projects for existing Customers; constant cooperation with coworkers and subcontractors to complete the service offering; continuous improvement and optimization of efficiency and contract value; ensuring resources, capabilities and capacity to meet both existing and new business demand; support to new business opportunities; transition and implementation of new business; provides a focus for SLA management and customer satisfaction within dedicated Customer portfolio; pro-actively protecting consistent service quality.
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Network Provisioning Manager (Formerly Local Access Manager - Till 11.2009)T-Systems Polska Oct 2008 - Sep 2016Warsaw, Masovian District, PolandResponsible for order proceeding and technical coordination of products for Network Capacity (Ethernet, IPLS, IBL, DBL, LIA); verification of orders compliance against vendor offers; ordering of Local Loop, CPE, PSTN/ISDN, patches at Tele-houses (access); handling of cancellation orders; migrations of products - for cost saving reasons and technical reasons (platform consolidation/optimization); support for SBR (special business request) or PMR (product modification request); order tracking, dispatching and coordination with suppliers and customers; hand-over of circuit to customer/sales departments; special reporting (projects); ordering of Interconnections; support for tools development and implementation (T-Gloss); escalations handling; managing of relationships with vendors.
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Transition Manager For Poland In Workplace Service Transition ProjectT-Systems Polska Nov 2013 - Apr 2015Warsaw, Masovian District, PolandResponsible for supporting Project Manager in transition of five streams in Poland (Service Desk, Second Level Support, Request Order & Catalogue Management, Build Service, Field Service); supporting Service Delivery Manager, supervising service agreement preparation and signing; preparing offers for service extension; leading the team of 15 employees transferred to T-Systems to provide business continuity; handling escalations; identification and clarification of country specific against central processes; identification of risks and preventing negative impact; cooperation in transition with third party company and directly with customer.
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Client - Carriers Unit ManagerOrange Oct 2007 - Oct 2008Warsaw, Masovian District, PolandResponsible for managing of ten persons Call Center, working 24/7 and dedicated to serve national and international carriers regarding failures, planned works and TP sites access. Coordination employees work, including work organization and motivation to improve efficiency. Supporting development and work quality evaluation of team members to achieve assigned tasks and indicators.Direct cooperation with representatives of national and international carriers concerning after sale support and technical problems solving.Participation in projects dedicated to improve and optimize Client-Carriers service processes. -
Assistant Of Technical Support Region DirectorOrange Sep 2006 - Sep 2007Warsaw, Masovian District, PolandResponsible for supporting of Director in Region task realization, translation from/to English for Director, meetings and conferences organization, preparing memos, supervising of Region unit tasks realization, preparing analyses, presentations and reports.Responsible for systematization of knowledge about projects in Technical Support Region, coordination of projects which involve Region employees, organization of project status and realization meetings, supervising of task realization.
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Assistant Of Operational Support Area Director, In Technical Support RegionOrange Oct 2004 - Sep 2006Warsaw, Masovian District, PolandResponsible for supporting of Director in task realization, translation from/to English for Director, preparing of efficiency norms for Advisors in Voice Services Department, meetings and conferences organization, preparing memos, supervising of organization units task realization, preparing analyses, presentations and reports. Mostly worked in English due to work with foreign superior.
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Customer Advisor In Voice Services DepartmentOrange Oct 2003 - Oct 2004Warsaw, Masovian District, PolandResponsible for high level telephone Customer service in after sales service, TP services technical advisory, line failures diagnosing, registration of trouble tickets in systems, dispatching information to appropriate technical unit and failure removal confirmation with Customer.
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Software Test EngineerBowne Global Solutions Jan 2001 - Jun 2003Warsaw, Masovian District, PolandResponsible for testing of software, help files and XML files according to functional and language correctness (ad-hoc and following test scripts), testing of whole products, part of software, web sites and graphic localization for polish and world markets, for worldwide companies.
Dariusz Witkowski Skills
Dariusz Witkowski Education Details
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Computers In Telecommunication
Frequently Asked Questions about Dariusz Witkowski
What company does Dariusz Witkowski work for?
Dariusz Witkowski works for T-Systems Polska
What is Dariusz Witkowski's role at the current company?
Dariusz Witkowski's current role is Service Delivery Manager at T-Mobile Polska Business Solutions.
What is Dariusz Witkowski's email address?
Dariusz Witkowski's email address is sz****@****onet.pl
What schools did Dariusz Witkowski attend?
Dariusz Witkowski attended Wyższa Szkoła Informatyki Stosowanej I Zarządzania Wit W Warszawie.
What are some of Dariusz Witkowski's interests?
Dariusz Witkowski has interest in Car Rally.
What skills is Dariusz Witkowski known for?
Dariusz Witkowski has skills like Telecommunications, Mpls, Ethernet, Management, It Service Management, Telco, Service Delivery, Pre Sales, Network Design, Product Management, Managed Services, Itil.
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Dariusz Witkowski
Ceo & Founder | Entrepreneur | Board Member Responsible For Finance And Organisation | Ex- Undersecretary Of State At The Ministry Of Treasury | Ex-Member Of The Index Committee Of The Warsaw Stock ExchangeWarsaw -
1credit-suisse.com -
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