John Millton Email & Phone Number

Result-oriented leader in Project Leadership and successful at overseeing internal teams and client resources for prompt delivery of critical projects to global partners. With my Customer Advocacy skills,I was responsible for increasing customer sentiment, on the renewal and closing high-priority escalations with solutions that are in line with business needs. With my Communication and Ownership first, I successfully resolve conflicts, lead high-stake engagements; with regular updates on service exceptions(last) umpteen times. I have implemented SIEM and UEBA in challenging environments, completed effective onsite Security Operations Center training to enable operational effectiveness. I help create tools in Python as part of Process Automation and have been a prominent Gainsight Champion who heavily impacted Customer Success Operations. Demonstrable as well is how my innovation and strategic influence results in leading product innovations that tailored solutions to each changing needs of the business, technical capabilities. Further, my broad Consulting & Support history results in engaging among different teams to realign technical solutions with the business agenda and guarantee excellent service delivery yielding unmatchable customer satisfaction.

Listed skills include Leadership, Microsoft Office, Gaming Industry, Information Technology, and 4 others.