Darko Angelov Email and Phone Number

Track and Trace Management: Real-time shipment tracking to ensure smooth operations across time zones.Problem Solving: Quickly resolve issues to minimize delays and disruptions.Communication: Provide timely updates via email and phone to stakeholders.Time Management: Prioritize tasks effectively to meet tight deadlines.HOS Compliance: Implement and monitor HOS rules using Samsara and ProRide ELD systems.

Lead Generation: Researching and identifying potential prospects and target accounts based on defined criteria provided by HeyReach. This involves using various sources such as online directories, social media platforms, and industry databases.Prospecting: Initiating contact with potential leads through outbound methods like cold calling, cold emailing, social selling, and personalized messaging. The goal is to generate interest, qualify leads, and schedule appointments or demonstrations for the sales team.Qualification and Discovery: Engaging with leads to understand their business needs, pain points, and goals. Asking relevant questions to uncover challenges and determine if the lead is a good fit for HeyReach’s product or service offering.Product Knowledge: Developing a deep understanding of HeyReach’s solutions, features, and value proposition. Being able to effectively communicate the benefits and unique selling points to potential leads.Sales Pipeline Management: Updating and maintaining accurate records of all interactions and activities with leads in the CRM system. Managing the sales pipeline, tracking progress, and ensuring timely follow-ups.Collaboration with Sales Team: Collaborating with the internal sales team at HeyReach, including Account Executives, Sales Managers, and Sales Operations, to align on strategies, share insights, and provide feedback for continuous improvement.Performance Metrics: Meeting or exceeding performance metrics such as lead generation targets, conversion rates, qualified opportunity creation, and revenue contribution.Continuous Learning: Staying up-to-date with industry trends, HeyReach’s competitive landscape, and sales best practices. Actively seeking feedback and participating in training sessions to enhance sales skills and product knowledge.

1. Ensure high-end, continuous customer satisfaction. 2. Coordinate and proactively identify all client's requirements; negotiate prices and promote additionalservices. 3. Strengthen LEORON's position on the assigned market. 4. Successfully oversee and coordinate all PM activities for own projects.5. Preparing educational material.

1. Communicating with customers about freight details, delivery or pickup times, and special handlingrequests.2. Planning pre-determined routes and accommodating route changes as needed.3. Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickuptimes.4. Keeping track of transportation regulations and laws to ensure that truck drivers comply.5. Reviewing drivers’ logs, including dispatched calls and arrival times.6. Monitoring truck repairs and maintenance schedules.7. Logging customer shipping schedules and complaints.

1. Manage, allocate and prioritize taxi bookings to ensure all jobs are dispatched in a timely manner. 2. Assist drivers that are in a safety situation. 3. Keep accurate records of all driver or customer safety incidents. 4. Monitor call queues and assist in answering incoming calls.